I write this while sitting in my room the Hotel Catracho. I have a Tigo mobile internet modem so I don't have to sit in the lobby like the folks who want to use the free wi-fi. Here are the straight facts: There is plenty of hot water in the shower but none in the sink. Anything that was smudged, dripped or splattered on the walls since the last time they painted them is still there. No one has cleaned the corners of the floor in quite a while so there's a build up of little "items".
The beds are okay. They will only supply one towel if your room has one bed - it doesn't matter how many people are staying in the room. We requested another towel and were told quite emphatically "Una cama, una toalla!"
The pool and deck area are very pleasant. Of course, since you only get one towel per bed, you'd better bring your own if you want to use the pool.The lobby has a drink cooler from which you can purchase beer and sodas and free water in a water cooler.
It is conveniently located in a decent part of town. The Ex-Pat's bar is around the corner. The excellent clinic, Medicentro, is also right around the corner. There's good food nearby (try Rinconcito Costeno on 14 de Julio & Calle 13) and plenty of banks. You can walk to the Mega Plaza Mall easily where there are more banks, plenty of good stores and a supermarket with wine, beer and liquor.
I'd give the place a better rating if they'd just clean it up and let each person have a towel. Also, some of the front desk help could use an attitude adjustment.
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