We (family of 4 from the US) stayed two nights, mainly because we wanted to be sure to catch the sunrise from Temple IV. It's close to the archaeological site entrance and the museum, which is great. Our bungalow was clean, pleasant, and well-furnished, and the kids loved the (small) pool. Restaurant menu is limited, and for our midweek stay they were out of several of those limited options at each meal. Everybody was nice, but the restaurant was very slow and the food was expensive and only average. Because we had already been traveling a week when we arrived, we paid a premuim for them to do a load of laundry and it came back damp. They charge $3 US for half an hour on wi-fi, available only in the lodge and restaurant. Not a single towel rack in the bathroom, which really baffled us especially for a place with a pool -- you're supposed to have your own towels for the pool.

Although expensive for what it is, this is probably as good as you can do if you want to stay in Tikal itself. It's in a great location, right next to the main entrance and museums and there is a lot of wildlife in the jungle around the building. The cabana-style rooms are spacious and clean, and the bathroom fine, but the decor is faded and the furnishings rather tired. The restaurant was deserted when we visited just after New Year and the food was uninspiring, with many items on the menu not available and some of the soups being suspiciously like packet varieties. The pool was stil closed and the staff not particularly friendly or helpful, but the local guides were excellent. Overall, you're paying for location not standard here.

We had mixed reviews. On a positive note our rooms were tidy, the hotel felt secure, and the front desk employees were helpful. However, the booking service acted unethically when it came to charging our credit card, our breakfast that we took “to go” that morning was pitiful, and the bar/restaurant service was unfriendly.

We stayed here on our honeymoon about a year ago, but am just now getting to say what a great and unique experience it was! We were able to book everything online and was pleasantly surprised the whole day! We have some great memories that are completely unique to the chance to spend a night in the jungle.

-After a full day of exploring the park we were able to just walk out as the sun was setting and be right at our hotel - this is the way to do it!
-The food was decent and the service was friendly and informative. We were able to arrange the best possible personal transportation to our next destination, which was helpful.
-Area around the cabins is beautiful and full of wildlife.
-Room was hot, but as expected.
-One of our favorite parts was swimming in the pool at night, under the stars, just us.