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Hotel Tikal Inn – reviews, photos

Parque Nacional Tikal, Tikal National Park, Guatemala
Hotel amenities
Special offer
Sunrise Tour Compliment
Hotel Tikal Inn
4.0 of 5 stars 227 Reviews
12 February 2012 -
Fi-kat

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227 reviews from our community

What travellers say about this B&B/inn
  • Sunrise tour(20)
  • Next morning(8)
  • Howler monkey(7)
  • Very nice(5)
  • Friendly staff(4)
  • Credit card(3)
Traveller rating
    67
    85
    37
    20
    18
Only show reviews for Family (48) | Couples (100) | Business (3)
Date Rating
Lake Chapala, Mexico
Top Contributor
53 reviews 53 reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“Location and beauty”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We stayed 2 nights and had a little trouble on arrival - they had not reserved our room even though we had booked and received confirmation by email. We had to log on to their computer to show them the email!

Checking out also had it's hiccups because we needed to leave at 6am. We had arranged prior to pay by credit card. But of course there was no power at 6am (therefore no credit card machine) and we didn't have enough cash! We knew about the power situation and probably should have thought of all this the night before. However the front desk also knew we were leaving at 6am and paying with card, so it would have been nice if they had thought of it too. The problem was sorted by waking the boss and turning the generator on briefly just while we paid. (The generator going that early might have woken a few other guests).

The front desk service seemed a little ditzy (maybe he was new?) and the restaurant service was fine, though lacked professionalism. The meals were good.
Our room was very good - spacious, lovely and clean.
The pool was not particularly clean (murky/not clear water).
The gardens and grounds are beautiful and make you feel very relaxed.
The location is superb - just a short walk to Tikal park.

Despite the average service and a couple of small problems, the location, grounds and rooms more than made up for this and overall I will remember it as a lovely experience. I wish we could have stayed longer.

  • Stayed April 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good location, ask for guide Edin Mendez on sunrise tour”
4 of 5 stars Reviewed 10 February 2012

My family and I stayed at Tikal Inn for 2 nights in February 2012. Although a little tired in areas, the hotel is appropriately appointed and provided all the necessary services. The hotel staff went over and beyond the normal call of duty and no request was too much. They even went out of their way to arrange for a cake to be delivered to our room for my mother-in-law's birthday, which was a very nice touch.

For location, you can't beat Tikal Inn. Take advantage of the sunrise tour to hear the jungle come alive in the early morning hours, as you trek to Temple IV in darkness. Definitely a unique experience. Ask for guide Edin Mendez, his knowledge is impeccable and his English is excellent.

Our only (minor) issue was with the booking process, which we found out is through a person in the US and not all communication seems to make it to Tikal Inn. I would suggest that you contact the hotel directly a couple of days before arriving to confirm your booking and the price agreed to. All our booking arrangements were honored by the hotel, so I only recommend this as a 'peace of mind' rather than a complaint.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bogota, Colombia
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Best place to stay in Tikal”
4 of 5 stars Reviewed 30 January 2012

Just returned from a trip to Tikal. Stayed a night at the Tikal Inn to have the possibility to enjoy Tikal for the sunset and early morning visit. To stay in the park is a clear advantage, not only for the off hour visit that are more difficult while staying in Flores or Remate. Additionally the location in the jungle allows to enjoy wild life (monkeys, coatis, birds). A plus of the Tikal Inn is that you can cool off in the nice pool they have.
Ask for a room in a bungalow around the pool.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel in one of the most beautiful spots”
5 of 5 stars Reviewed 25 January 2012

I spent two nights here last week. Staff were professional, clean, uniformed, helpful and plentiful. One particular waiter would not be out of place at a top hotel. Rooms were kept very clean. There is only power on for a short time in the morning and evenings for lighting, but no electrical outlets in rooms and the toilet cisterns sometimes don't refill regularly, but this hotel is in the jungle and there are obvious difficulties with what we take for granted in the cities. The pool is the best. The food is fairly bland, but the hotcakes and the pasta rise above the standard of the other food. The hotel staff try to tie you into a deal which includes meals in with the accommodation (breakfast and dinner) and they work this on a voucher system. One of the reasons for this could be to simplify the money handling side of things or to prevent guests from wanting to eat at the other available options, but whatever the reason for a short term stay the food is ok. There are transfers available from the airport at Flores. As a single older woman traveling alone I felt perfectly safe and well cared for at Tikal Inn, even though some reviews have not been good. I had no problems with the staff and things ran very smoothly. Staff even took care of a booking for me at the Canopy Zip Line attraction, which was an awesome experience not to be missed. A great holiday in a great spot. The ruins are amazing and the three guards with guns at the first entrance to the park (about 50 minutes from the ruins and hotel) comforting.

Room Tip: Poolside bungalow -beautiful.
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Right in the midst of it all”
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

Fabulous family run inn within the Tikal National Park -- wonderful walk to extensive Mayan ruins, right amongst the rainforest with spider monkeys, howler monkeys, coatimundi, jungle cats -- all nearby but very very safe. Accomodations very simple, clean, bug free. Food was delicious, water safe for gringos. Try if you can to get a guided walk with Roxy Ortiz, a family member and archaeologist who specializes in the wildlife, bird watching, and deep history of the ruins -- as well as orienting you to the neighborhood! Roxy also took us shopping, brought behind the scenes with local weavers and woodworkers, helped us negotiate good buys. She's exceptional. Don't miss the sunrise walk from atop a Mayan temple, 180 degree view, hear the rainforest come to life. Note that electricity is by generator in this remote location, no electricity after 10pm at night.

Room Tip: The rooms off the pool and gardens are quiet and lovely.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Tikal Inn

Parque Nacional Tikal, Tikal National Park, Guatemala
Price range (per night):* INR1,393 - 5,016

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