I spent two nights here last week. Staff were professional, clean, uniformed, helpful and plentiful. One particular waiter would not be out of place at a top hotel. Rooms were kept very clean. There is only power on for a short time in the morning and evenings for lighting, but no electrical outlets in rooms and the toilet cisterns sometimes don't refill regularly, but this hotel is in the jungle and there are obvious difficulties with what we take for granted in the cities. The pool is the best. The food is fairly bland, but the hotcakes and the pasta rise above the standard of the other food. The hotel staff try to tie you into a deal which includes meals in with the accommodation (breakfast and dinner) and they work this on a voucher system. One of the reasons for this could be to simplify the money handling side of things or to prevent guests from wanting to eat at the other available options, but whatever the reason for a short term stay the food is ok. There are transfers available from the airport at Flores. As a single older woman traveling alone I felt perfectly safe and well cared for at Tikal Inn, even though some reviews have not been good. I had no problems with the staff and things ran very smoothly. Staff even took care of a booking for me at the Canopy Zip Line attraction, which was an awesome experience not to be missed. A great holiday in a great spot. The ruins are amazing and the three guards with guns at the first entrance to the park (about 50 minutes from the ruins and hotel) comforting.

Fabulous family run inn within the Tikal National Park -- wonderful walk to extensive Mayan ruins, right amongst the rainforest with spider monkeys, howler monkeys, coatimundi, jungle cats -- all nearby but very very safe. Accomodations very simple, clean, bug free. Food was delicious, water safe for gringos. Try if you can to get a guided walk with Roxy Ortiz, a family member and archaeologist who specializes in the wildlife, bird watching, and deep history of the ruins -- as well as orienting you to the neighborhood! Roxy also took us shopping, brought behind the scenes with local weavers and woodworkers, helped us negotiate good buys. She's exceptional. Don't miss the sunrise walk from atop a Mayan temple, 180 degree view, hear the rainforest come to life. Note that electricity is by generator in this remote location, no electricity after 10pm at night.

We enjoyed our stay at Tikal Inn. Our room was a bungalow with a double bed and two twins, which was nice for our 11 & 14 yr old boys. There is only electricity for a few hours in the morning and again in the evening. Not a big deal for us but it might bother some. Just bring a flashlight or headlamp. The room was clean and comfortable. The restaurant served us breakfast, lunch and dinner. The food was ok...but not spectacular. The people were very friendly. We saw a lot of birds, lizzards, bugs, foliage, a snake, and other wildlife around the hotel. The rooms are screened between the tops of the walls to the roof so you can hear other people in their rooms getting ready for the sunrise tour. My only complaint is I had inquired and made reservations via e-mail for my family and the person misquoted my pricing for three people instead of four so they charged me a higher rate than I was quoted.

As with any tourist destination you are held captive to what is available. All things considered this is a good choice if you are staying at Tikal. Food is good. (I would suggest not getting the meal plan as there are a few other choices close to the park and you might want some variety if you are staying for more than a day) Hotel offers a shuttle service from airport for a very reasonable cost. For the people who are complaining keep in mind this is a hotel in the middle of the jungle, hours from the closest big city.