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Hotel Real Santander – reviews, photos

3a. Av.3-45 Zona 2 Calle Santander, Panajachel, Guatemala
No photo provided
Ranked #18 of 26 hotels in Panajachel
4.0 of 5 stars 5 Reviews
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5 reviews from our community

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Date Rating
Grand Bend, Ontario
Top Contributor
80 reviews 80 reviews
Reviews in 66 cities Reviews in 66 cities
212 helpful votes 212 helpful votes
“would stay there again”
4 of 5 stars Reviewed 27 January 2008
1
person found this review helpful

This hotel was booked for us by our guide. We stayed 2 nights.

The rooms are above, and there are small shops below as well as the hotel lobby which doubles as a travel agency. There are external stairs, like a motel, to reach the rooms above. It is necessary to climb and drag your luggage up. But once up and in your room it is very nice, and the rooms are a good size. There was a charming casement window to open and get some breeze. The rooms give nice views of the surrounding mountains and morning sunrise.

The hotel is located toward the top end of the "strip" on the main street, Santander. We enjoyed walking up and down the street looking at the vendors' wares. Only a few street hawkers were a little annoying (principally small children selling worry dolls). Most accepted the first " No, gracias" , and went away. There are any number of restaurants nearby on the street, all very acceptable if not memorable. Once hears quite alot of English spoken, as there is a large expatriate community of aging hippies who travelled to this town and never left.

I was a little concerned about the potential problem of noise from the street, as the hotel is right on the "strip". But the shops closed about 10 p.m. and then it was reasonably quiet. I used earplugs anyway, because people walking on the street at night coming out of the bars, tend to talk to one another loudly, and the sound reverberates off the cement walls and the cobblestones.

  • Liked — Location, room size and views
  • Disliked — climbing stairs
  • Stayed January 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
“Unexpected pleasure”
3 of 5 stars Reviewed 4 March 2007

I've rated this hotel "average" simply because I was expecting "OK" and was quite surprised by the room quality and gracious employees.

As mentioned, the street noise can be a bit loud, however, we enjoy that energy so we requested a room right above Calle Santandar. The rooms were spotless, and the office staff very helpful. Kept our bags for us after checkout while we shopped and played in Pana.

We stayed in a huge corner room on the second floor with a table and chairs on the terrace. At the end of the night, we kicked back and watched Pana shut down. Watched it waking up in the morning as well. Paid Q250 for 2 people during mid-week for the room with two queen beds.

No problems at all with our stay in this hotel. If you're looking for something mid-range in Pana, have no fear when giving this one consideration.

Stayed January 2007
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London
1 review
14 helpful votes 14 helpful votes
“Amazing Gem of a place”
5 of 5 stars Reviewed 12 October 2005
14
people found this review helpful

This hotel was amazing and totally unexpected given its surroundings. It can be found about halfway along Calle Santander, the main road in Panachachel above a tour office and some shops. The rooms are huge, immaculately kept and have 2 huge, comfortable double beds. Some might find these minor details, but the T.V. has cable, the toilet paper is folded on the last sheet and the cleaning service will do something incredible with the hand towels should you happen to leave a dollar out for them. Its nothing to you, but it is most appreciated by them!! The shower is huge and always has hot water, which can be relief after a long day hiking up a volcano or a day trip over to one of the other towns. The only negative thing I would say about this hotel is it can be a little noisy at night, but it has nothing to do with the hotel, and more about its locality to the surrounding bars. If you're jetlagged enough or have enough sleeping pills you'll have a brilliant nights sleep. Also, if you're lucky enough to get some good weather and have no plans, the owners are always happy to let you out onto the roof where you can enjoy an incredible view of the lake and volcanos whilst soaking up the rays.

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madrid
1 review
“algo extraordinario”
4 of 5 stars Reviewed 17 November 2008
Google Translation

Stayed July 2008
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Additional Information about Hotel Real Santander

3a. Av.3-45 Zona 2 Calle Santander, Panajachel, Guatemala
Price range (per night):* INR1,400 - 1,792

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