I had a terrible time here, but I can see the advantages for others.
First, the location is great. It's safe to walk at night, and there are a lot of restaurants and bars to frequent in the Zona Viva. It's relatively clean, there's one computer with internet access, and a living room with t.v. If you're young, traveling with a group of friends, and don't care that the tv's on full blast from 7AM to midnight, this is the place to stay in Guate.
I travel solo, and I have work to get done, so this place was awful for me. The sound traveled directly into my room. There's no wifi, and the only place to use the internet is directly next to the tv. Although breakfast is supposed to be included, it's really just bread and bad coffee. The hot water in the shower was, well, not hot.
When I showed up I made the mistake of paying for the room before looking at the place. I know, rookie mistake. After spending 30 seconds listening to a group of 10 guys yell at each other over the Chuck Norris movie, I realized that this place was far from tranquil. I immediately told the receptionist that I would not be staying the following night, but since I had already paid I could only get 50% of the 90% for the night I had just paid for. Fine, my mistake. Also, I had to endure 20 minutes of bullying by the manager who insisted that I wanted to stay, I just didn't know it. (She offered me my own room at $50; I explained that for that much money, I might as well stay at the Best Western.) They didn't have any change, so they told me they'd pay me the next morning. I didn't pressure them. Again, my mistake. It turns out that there's no receptionist for two hours each morning. As I write this, I'm waiting for the 10AM person to show up so I can leave this place. I'm aware that I had an unusually poor experience, but it's still not particularly endearing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC