I stayed in Dec 08 for a week. Had a room with private bathroom. Room was clean, had daily maid service, breakfast was included, and had cable TV. Shower had luke warm water at best, but it was tolerable especially with the cool weather in Dec. Limited parking inside the property. Must supply own shampoo and soap bars.

Staff was extremely courteous, attentive, and helpful. Hotel is literally a minute by car to the airport. Free shuttle service to and from the hotel. Amazingly, jet plane noise was not that bad. There is a small mini market and restaurant within 200 feet of the hotel. Very security-oriented establishment-must be buzzed in from the street side.

I would definitely return here without hesitation. It is very cost-effective, excellent staff, extremely convenient to the airport, and is only 10 minutes away by car to the main area called Zona Viva. Definitely need a car or taxi to get around from the hotel to downtown Guatemala or to a supermarket, etc.

I booked their "deluxe" single in late April, 2005. I was met at the airport as promised but when I looked around the room after check in found several huge "water bugs" in my room and even more in the shower. I called the only person I could find who was able to kill most of them. Needless to say I did not sleep well. It was too late at night to try to leave and find a taxi, especially since I was in a quiet neighborhood and didn't know where the main roads were located. Instead of the supposed to be included breakfast I was whisked off to the bus station. I will obviously not stay there again.