Our extended family of eleven stayed in three rooms at this hotel during Spring break, March 2010. It was a treat. Rooms were clean and interesting looking with kitchenettes which we were able to prepare basic food in. The pool was fun for the kids (5 total), and the complimentary breakfast was good. Also, gated and guarded parking is provided for guests (one car per room I think). The location turned out to be exceptional given that it is located off of the main avenue that during the week leading up to Easter (the week we visited) the avenue is closed to traffic on Sunday and opened up for pedestrians (the route is heavily guarded by Guatemalan police). We had a great stroll, the kids even got to enjoy a pony ride in the park farther down the avenue. I would absolutely recommend this hotel. Nice, helpful staff. Also, the last couple of days of our week-long stay and travels in Guatemala I came down with a bad stomach bug. On the morning my immediate family was to depart for the airport I asked the kitchen staff if they could give me some seeds from a papaya (which I learned about years ago while traveling in Mexico) they were able to give me about a tablespoons worth which I swallowed and by the time we reached the airport I was able to function and get on the flight home. Also, if you are renting a car in Guatemala which I would only recommend if you know someone who lives there and only if you are traveling in a caravan of at least two cars - stop by a U.S. automotive supply shop before you go and buy a two-pack of "blind spot mirrors" (they are about 2 to 3 inches in diamiter) and attach them to the side-view mirror of your rentals - it will make driving in Guatemala *much* easier for you. Have a great trip!