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BEST WESTERN Stofella – reviews, photos

2 Avenida 12 28 Zona 10 | Zona Viva, Guatemala City 01010, Guatemala
Hotel amenities
BEST WESTERN Stofella
BEST WESTERN Stofella
BEST WESTERN Stofella
BEST WESTERN Stofella
BEST WESTERN Stofella
BEST WESTERN Stofella
Ranked #11 of 47 hotels in Guatemala City
4.0 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    21
    16
    13
    4
    3
Date Rating
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Pleasantly surprised !!”
5 of 5 stars Reviewed 23 September 2011

Me and my cousin we went to Guatemala City to visit our sponsored children. We choose the Best Western Stofella because it was centrally located in Zona Viva Tourist area, and we get a great rate/night. We expected just average clean hotel (we needed mostly for overnights as we where out during the day), but instead we walk in to a beautiful hotel with a Spanish Colonial interior yet modern and classy. Professional and friendly staff take care of us from the moment we arrived to the moment we check out.
Special thanks to Debora Marroquin for changing our room.
Very nice elegant restaurant Veneziana on the premises, where we had free breakfast every morning (lots of fresh fruits), and a delicious dinner one evening. I highly recommend this hotel.
Thanks every one at Best Western Stofella, and see you again sometime.Gracias !!

Room Tip: The rooms in the new part of the hotel are nicer and there is a elevator.
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  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SummerItalia about BEST WESTERN Stofella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
2 reviews
“Good Value”
3 of 5 stars Reviewed 14 September 2011

This is a great hotel compared with some others in zona 10 and very reasonable prices. One warning note, they do not honor rewards points from Best Western. According to the administration you need to present what they called a voucher but they cannot tell where to get it or even how it looks like. Kind of disappointed from a Best Western Hotel, but I guess every country got they own rules and regulations.

Room Tip: Not all the rooms got a good "view". Request to take a look of the room before checking in
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  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask R0b78 about BEST WESTERN Stofella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Atitlan
Top Contributor
61 reviews 61 reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
“Best deal in a 3-4 star hotel”
4 of 5 stars Reviewed 25 August 2011
1
person found this review helpful

This hotel is the best value for its catagory. Great location, excellent service, free breakfast, and nice rooms. It is hard to find a nice hotel room for under $100 in Zone 10, and this one has kept their prices low. Best value is to book direct via the Best Western web site.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
“Fungus in the rooms next to the reception”
3 of 5 stars Reviewed 14 October 2010
1
person found this review helpful

I stayed in the hotel for two nights in a very nice, spacious room in the new part of the hotel. After returned from a field visit I was unfortunately placed in a room to the left of the reception (room 105). It smelled really bad, humid. So I asked to be moved.
At first the receptionist refused me claiming that there were no spare rooms. I asked him to check again and he found a room on the next floor, but with the same location (room 204).
The room smelled fine so I decided to stay. After about 15 minutes it started to smell and I discovered huge patches of fungi on the walls near the cealing. I went to the reception, again, and explained myself. They did not seem to care much and seemed bothered by the fact that I asked to be moved again.
The bell boy helped me move my suitcase and saw the fungi, but he said he did not know what it was and seemed surprised when I said it could be a danger to the health of their guests.
I have generally been satisfied with the hotel, but I doubt that they will do anything to get rid of the fungus as they do not seem to take it seriously. Therefore I recommend that you ensure that you are placed in the new part of the hotel - away from the reception area.

  • Stayed October 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Great Hotel, Great Value”
5 of 5 stars Reviewed 29 January 2010
1
person found this review helpful

This hotel is located on a relatively quiet street in Zona viva. Staff was very courteous and helpful. rooms clean and comfortable. It was only $45 a night when we stayed there.

  • Stayed September 2007, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about BEST WESTERN Stofella

  • Best Western Hotel Stofella
  • Best Western Guatemala City
  • Guatemala City Best Western
Address: 2 Avenida 12 28 Zona 10 | Zona Viva, Guatemala City 01010, Guatemala
Price range (per night):* INR4,817 - 4,817

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