I find it realy hard to believe how other people can write negative reviews about this place. It has charm because they decorated the hotel and all the rooms with Spanish motives and decorative fixtures. It is very affordable and the attached restaurant is FREAKING AWESOME. The food is great and since the guatemalan quatzel is 8 times less than canadian or american dollar it is very affordable. They have 12 cakes and pies to choose from for desert. Most of the staff does not speak english but there are some that speak perfect english and they are VERT helpful. We are in Guatemala, there is no where you can go where people speak english, you just make due with what it is. It is centrally located on Avenida Reforma which is a beautiful street. Definiately coming here again.

Our one night stay was okay. I would stay there again, but only if I needed something close to the airport. Free airport shuttle service was included. It was what you would expect of a Howard Johnson’s in the States. Our room was clean and comfortable with a nice bathroom. We had a decent breakfast in the hotel restaurant.

The front desk help either spoke no english or very little. Our room and bath were clean and the ac worked great! There is a restaurant also, we had dinner once it was ok and breakfest once it was also ok. We are both vegetarians and had a few things to pick from on the menu. Overall the actual hotel was ok, not great but for what we paid it was around what we expected. If your on a budget and just want a clean room and bath I'd recomend this hotel. It was a fast cheap taxi to zona viva also about $5.

We stayed at the HoJo for 1 night and were very impressed with the service. There was a representative from the hotel waiting for us outside the airport exit with a sign with our name on it. Within seconds we were escorted to the waiting van and the free shuttle to the hotel. Checkin was smooth and no surprises.

We had a room with 3 queen beds which was great for our family of four. Our room was good size but I could see the regular rooms being small. The carpet was pretty nasty but overall cleanliness was good.

Breakfast in the morning was included in the room rate and was outstanding. Service was excellent as well in the morning as we were given a free shuttle ride to pick up our car.

Overall I would recommend this hotel. Rooms are not the best but service was outstanding.