I stayed at Casa Serena for a little over a month with my family, and we had an absolutely wonderful stay. The rooms were large and well-kept (especially the newly renovated wing), with great cleaning and hospitality staff who quickly responded to any requests. It was great to eat breakfast outside in the mornings, with one of the perks being that my children could play in the playground while I finished my cappuccino and fresh fruit in the mornings. The pool was a nice temperature, and the children in the hotel loved it. Finally, the front desk staff were a joy. I recommend this hotel for family and business travelers who want an oasis in the middle of Guatemala City instead of a sterile business hotel.

I have been travelling to Guatemala many times and each time I stay in the Casa Serena, a very nice, clean hotel with a great service and wonderful staff, located in a safe area of the city. I love the style of the hotel.They are remodeling, refurbishing and enlarging the hotel for the moment and the result will probably be a modern hotel. Very much to recommend. We never were bothered by the ongoing work. The breakfast area is already finished and breakfast is wonderful as always. This is for people who prefer the warm, familiar atmosphere and don´t like to stay in sterile hotels looking one like the other. Besides, the rooms are very spacious, so it is an exellent value. I come back there every time I visit Guatemala and take this opportunity to thank the wonderful people working their for their excellent and friendly service.

This hotel is lovely, the rooms are generous, and decorated beautifully. They are also quiet, and just a short walk to whatever you may need. The breakfast served will satisfy any appetite. Casa Serena's staff is professional, and customer oriented. We thoroughly enjoyed our stay, and are planning another visit soon.