I stayed at the singing sands resort from dec 16 2011 to dec 24 2011. I have traveled around the world and stayed at many places. That being said, singing sands provided the best service I have ever seen. They got it right in so many areas, I don't know where to start.
Staff
The resort has a top of the line staff on hand. They are very personal and make you feel at home. The first day I checked in, the staff already knew who I was. I mean from the bartender to the cleaning staff. The staff goes out if their way to make sure you are having the best vacation possible. The first day I was there, the grounds keeper came up to me and offered me a fresh cocoanut from the tree. The staff never had a bad attitude and greeted me with a warm smile every time I seen them.
Service.
The services they provide are top notch. I will start with their tour services. They have a book of tours they provide which range from exploring the ruins and hiking to snorkeling and scuba diving. All I did was tell them which tours I wanted and they took care of the rest. They provided the ride, drinks, meals, and guide. I took a tour everyday I was there. The resort also provides same day laundry service, superb house cleaning services, scuba gear, kayaks, and bicycles. The resort also provides wireless Internet and I was able to Skype back home.
Rooms:
The rooms are how a Caribbean resort should be. They use the same building techniques that the local Mayans use. It gave me the feel of not being at a hotel, which is what I wanted. The rooms have no tv, which is a plus. The shower of my room was a private outdoor, but enclosed, space. The rooms were beautiful simply put.
Food service.
The resort provides a restaurant that it top of the line. I will do a review on it, but touch on it lightly here. The menu provides dishes that range from Asian background to local eats. They start breakfast early with coffee at 0630. They serve lunch, happy hour treats, and dinner. The bartenders on hand can make any drink you can think of. They close the restaurant at 2200, but never rush you out.
Scenery.
The look of the resort is like eye candy. The resort sits right off of the beach, do you have instant access. The water is so clear that you could see the bottom. It was only wavy a couple of days. The groundskeeper keeps the beach in from of the beach seaweed free as well. The resort also has a dock with a bar on it, although they did not open while I was there. There is a Hammock on the dock, which I spent a great deal of time on. There also have hammocks on the beach which were nice. They kept the sand raked, and the walk ways clear of sand.
Extra
Down the street from the resort is a bowling alley and a local bar. A few miles down the street is a local town. The town has a karaoke bar, gift shops and Caribbean cooking.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC