When our jeep broke down on the dirt road near the lodge Bart came out and said "I'll take care of everything just go and enjoy your day". We made it to our tour, had a great day and returned to find a new vehicle waiting for us. Bart dealt with everything and made it seem like no big deal.
Maya Mountain Lodge is a great place with owners that know how to take care of you.

I spent 3 nights at Maya Mountain Lodge. It proved a perfect mix of relaxation and jungle adventure. We went on 2 tours: ATM and Xunantunich. Both were fabulous, as other reviewers have commented. We also spent time hiking through the rainforest at Maya Mountain Lodge. There are 2 main trails, each less than a mile long. Bart was very helpful and provided us with an alternative route to extend one of our hikes. The food was delicious as well. Suzi used many local ingredients that are not found outside Belize, which added a great cultural dimension to the meals. All in all, a great trip!

My wife and I spent three nights in late December 2011 at the Maya Mountain Lodge. The lodge is located in a jungle setting a few miles outside of San Ignacio in the Cayo District of Belize. Maya Mountain is a great compromise between staying in downtown San Ignacio and at one of the more remote jungle lodges such as duPlooy's or Table Rock. The owners, Bart and Suzi, were welcoming and very helpful (as were the lodge's staff). Our cabin (Tapir), was private, quiet and very nice. The food served at the lodge was tasty, plentiful and prior to every meal, we were offered a chance to customize it to our tastes. We very much enjoyed our stay at Maya Mountain Lodge!

Most reviews are based on expectations I suppose, and if so, Maya Mountain Lodge exceeded mine. I've traveled in Latin America quite a bit, and seldom do things go perfectly down south. But I have to say our stay at Maya Mountain was quite enjoyable and went off without a hitch. Bart and Suzie were great hosts and were very helpful, suggesting changes to our schedule and alternate tours which never disappointed us. I found them both to be very personable and friendly people, and unlike some trip reports on this site, we never felt any pressure to do anything but what we wanted to do. I think some interpret Bart's inquiries about tours and meals incorrectly--my feeling was that he has to schedule tours with outside providers in advance, and get head counts to the chef for meal preparation (meals were wholesome and delicious). The office staff, especially Elmer, was also always very helpful. The tours we took were exceptional, especially the ATM cave (suggested by Bart when we arrived) and Tikal, and all the guides were excellent and knowledgeable. The facility itself is one of the oldest lodges in San Ignacio, and it does show it's age in places, but was clean and comfortable and maid service excellent. As to value for price I guess it depends on what you want. We did a package deal with everything included for one price mainly because we were on a tight schedule and were willing to have someone else worry about the details. You probably can find less expensive food, of various quality, in town, and probably book tours with individual operators for less money, but we neither had the time nor inclination. We were quite satisfied with what we got in the package deal provided by Maya Mountain, and would stay there again without reservation.