I want to preface my review by saying, I did not actually stay here (my original review was removed because that was not clear). I did show up at this establishment however and was completely dismayed. My girlfriend and I decided to leave within 10 minutes of arrival and find another place to stay, despite having prepaid for the room. The premises were under construction. The property looked abandoned and unsafe so we left. Please see below for my original review:

This hotel is in the middle of nowhere on a dirt road and is under-construction. We pulled up to what looked like an abandoned building in a totally random location along the western highway. There were two dogs barking outside of an unfinished structure with only one car in the parking lot. Until a women beckoned us inside, we thought it was closed. You had to walk through the construction to get inside to the check-in area. When we tried to question about the state of the property, she informed us Belize was a 3rd world country and this is what we should expect. There appeared to be no other people staying there and it felt like a scene from a bad movie. Please avoid this hotel. It is not SUPER, there are no PALMS and its definitely not a RESORT. I was motivated to write my first review for trip advisor, simply to tell you NOT to stay here. We left immediately, despite having prepaid for the room. Belize is a beautiful place with many reasonably priced and nice places to stay. This "resort" is not one of them. Do yourself a favor and avoid it.

I had my purse stolen in Belize and had to go to Belmopan to the embassy for a new passport. I found Super Palm online and booked my room. Upon arrival I thought possibly it couldn't be right as the room pics online looked different than the under construction property. However once I got over my spoiled American self I begin to see the venue for what it really was. A safe, clean, affordable lodging where the entire family is eager to host you. Kathy cooked my dinner to order and it was amazing, Bob Personally drove me to the embassy the next morning. They are an exact prescription for the weary or adventurous traveler. THANK YOU!!!! Excited to see the development of your expansion plans.

I booked on Expedia a one nights stay at the "Super Palm Resort" in Belmopan Belize. It was raining hard turning the road to the Super Palm into a creek.The dirt/rock road was a 4x4 drive. The house was dark, the owner said the electric power was off and it had been off for some time but it would be on later!!! The owner showed me a roon by flashlight, you could not tell much about the room except there was NO door for the bathroom. There was no air conditioning, no TV, no food, I don't know if there was water and the road could wash out. The owner should have known that guest pay for creature comforts and should have refunded my money. Expedia would not listen to the fact there was no electric power and refused a refund. I will dispute this with my credit card company..

We were treated like royalty. Miss Kathy and Mr Bob were generous and caring to our every need. Miss Kathy is an awesome cook....words cannot describe just how good she is. Mr Bob drove us everywhere we wanted to go and they were always suggesting the best places to see. The rooms were clean, spacious, and comfortable. The pool was not available because of the lack of rain but that didn't matter. We were so busy that we wouldn't have had time for it anyway. If you want a personal experience with no frills....this is the place to go.