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Studio Plus - Alpharetta – reviews, photos

2.0 of 5
3331 Old Milton Parkway, Alpharetta, GA 30201
Hotel amenities
Studio Plus - Alpharetta
Studio Plus - Alpharetta
Studio Plus - Alpharetta
Studio Plus - Alpharetta
Studio Plus - Alpharetta
Studio Plus - Alpharetta
Ranked #26 of 28 hotels in Alpharetta
2.5 of 5 stars 11 Reviews
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11 reviews from our community

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Date Rating
Atlanta, Georgia
1 review
“Ants and bad quality”
1 of 5 stars Reviewed 6 April 2011

this was not a nice hotel at all, there are ants everywhere the vending machione eats your money the staff is not halpful with the exception of tyrome, the kids that stay here-live here are not allowed to go outside and play they are told to stay in their rooms. The prices are not great but i must say the manager is very nice too. It smells terrible though hope i could help

  • Stayed February 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, Indiana
Top Contributor
76 reviews 76 reviews
Reviews in 50 cities Reviews in 50 cities
109 helpful votes 109 helpful votes
“If you get evicted...”
2 of 5 stars Reviewed 29 December 2010

You may just end up here. Others certainly seem to. I was actually looking for an apartment after having relocated to Alpharetta, and just opted for this place for a week, finding a discount code that got me $50 off for the week. It's a little cheaper than the next door to an Extended Stay Deluxe. I've stayed in both of these property brands quite a bit, and the ESDs are normally a little nicer. From the reviews though, I'm not sure which was going to be better.
All in all, it was not a terrible stay. It's annoying to have a bunch of families living in a hotel with you, particularly if you're unfortunate enough to get stuck above or below young kids, or adjacent to fighting couples, all of which are certainly possible at these pseudo-apartment extended stay hotels.
I stay in these places a lot, and I know better than to have particularly high expectations of them. Getting into my room the first I thing I notice is that half of the power outlets, including all the power outlets in the kitchen, are non-functional. This made it so that I had to set up the toaster and coffee maker on the adjacent desk in order to use them. Additionally, the iron they provided was broken. It just wouldn't turn on.
The worst part of the situation was the smell in the room. I called my girlfriend and told her it was patchouli, which she said it couldn't have been but, going back, I really think it was. The first thing I did was go buy a bottle of Febreeze, because it would really get to you after a while and I was worried that it would stick to my clothes. I mean this was bad. It permeated the whole room, but seemed worse in the bathroom. The Febreeze did not completely solve the issue either, but did improve it to a temporarily acceptable state.
I made a point to mention all of these issues to the staff, to which I received some sort of "I'll tell maintenance" response and never heard anything about it again. But, like I said, I didn't have the expectation that anything was going to be done about it. And, honestly, I think I lucked out in getting a pretty quiet room and didn't want to change even if they had offered. I was simply stating this to the staff because I didn't want to be blamed and charged for the issues, which I wasn't.
The wifi was, of course, horrendous, and the local channels on the TV didn't work (just the cable). I was on the third floor so I had no bug problems, but I certainly would expect it being on a lower floor.
The staff were fine but were definitely on the resigned side. The guy who was there much of the time was always with the same friend of his, and it always felt like I was interrupting a couple of guys hanging out when I had something to ask or talk about. The girl who checked me on the Sunday was nice but knew nothing. I would rather have minimal interaction with the staff but, with this stay, there was some discussion necessary. To their credit though, I made sure to remind them of the discount code I had reserved with, and the credit was given after I checked out, as it was supposed to be.
The location is not that bad but it's not very good. Old Milton Parkway is very backed up at rush hour, although you can get around it by using the right lane, which turns at North Point Parkway and is usually empty. You can also drive through the parking lots to wind up at the traffic light at Shell, if you need to make a left out of the hotel. However, this makes getting to supermarkets and restaurants down the road extremely difficult.
I've stayed in more Extended Stay hotels than I can count, but this #4 for Studio Plus (Cleveland, El Paso & Phoenix). Definitely the worst.
So, tips for this place if you do decide to come here: get a room on the third floor, run your fan at night to drown out the noise, bring a bottle of Febreeze, expect nothing.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Alpharetta
1 review
“ANTS,ANTS DIRTY ,NASTY ,DISHONEST STAFF”
1 of 5 stars Reviewed 15 February 2010

This Was The Worst HotelL I've ever Stayed in, I Complained About The Ants The Manager!He totally Ignored Me, And Told me! It's The South So I Have To Expect It To Have ANTS! The Staff Also Lied About How Much I Was Paying,Because I Was Paying In Cash! He Tried To Say I Only Gave Him Half Of The Money,But I Recorded The Entire Encounter,I Also Had A Witness with me,! Becareful Don't Use A Credit Card Nor CASH! Give Money Order! Make Sure Your RECIEPT IS ACCURATE! I Would Never Live At That Hotel Ever AGAIN! CALL CORPORATE........

  • Stayed February 2010, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Studioplussuks about Studio Plus - Alpharetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-AAL, Manager at Studio Plus - Alpharetta, responded to this review
26 February 2010
"I recently received a copy of your review of the Studio Plus Atlanta - Alpharetta - Northpoint. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

The problem of pests is not just a challenge for the lodging industry at large, but also a challenge for the entire service industry, particularly those sectors that deal with foods. Such pests can create problems for airports, luxury resorts, restaurants, and even grocery stores. Until the scientific community is able to create a 100% effective and safe solution to the problem of pests, our hotel will continue to take the strictest care in deploying prevention measures so that situations like yours don't occur.

I am truly sorry to read of your misfortune. We are routinely praised for our service, cleanliness, rooms, and exceptional rates, so it is with the utmost seriousness that I regard your comments. I can assure you that your remarks will be fully researched and all results will produce prompt actions by our management team. Becoming America’s premier choice for extended stay lodging has given us the great fortune of welcoming millions of valued guests, like you, into our nearly 700 properties across North America. But we could never have gotten to that point without listening to our customers, our most important assets. It is for that reason that we will continue to make offering clean, comfortable hotel suites at affordable rates our priority.


It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Ants-Ants-Smells bad, room dirty, falling apart, no condiments, rude staff”
1 of 5 stars Reviewed 4 February 2010
1
person found this review helpful

My mother and I were stayin in an extend as we are in a transition point in life and kinda homeless. The rate for the week was withing reason thus we opted for the week. Little did we know that the halls were going to smell like Bangladesh, India. There were ants in the dirty bathroom, when we told the guy at the desk about it he said he would put in a workorder, didnt happen.. two days later as we have no money to get another room elsewhere.. the ants are now in the kitchenette.. we are just trying to get some paperwork so we can leave here and I dont know if we are going to make it thru the ants and the nastiness of the room.. thanks alot for nothing but takin my money .. Oh yeah and the staff tried to steal our bicycles by saying we should have known better than to leave them outside, hid them in the office and acted like they were put in the dumpster.. rude rude people here ..

  • Stayed February 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask angelfandeanna about Studio Plus - Alpharetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-AAL, Manager at Studio Plus - Alpharetta, responded to this review
26 February 2010
"I recently received a copy of your review of the Studio Plus Atlanta - Alpharetta - Northpoint. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

The problem of pests is not just a challenge for the lodging industry at large, but also a challenge for the entire service industry, particularly those sectors that deal with foods. Such pests can create problems for airports, luxury resorts, restaurants, and even grocery stores. Until the scientific community is able to create a 100% effective and safe solution to the problem of pests, our hotel will continue to take the strictest care in deploying prevention measures so that situations like yours don't occur.

I am truly sorry to read of your misfortune. We are routinely praised for our service, cleanliness, rooms, and exceptional rates, so it is with the utmost seriousness that I regard your comments. I can assure you that your remarks will be fully researched and all results will produce prompt actions by our management team. Becoming America’s premier choice for extended stay lodging has given us the great fortune of welcoming millions of valued guests, like you, into our nearly 700 properties across North America. But we could never have gotten to that point without listening to our customers, our most important assets. It is for that reason that we will continue to make offering clean, comfortable hotel suites at affordable rates our priority.


It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocala, FL
1 review
“The cleanest hotel and nicest staff of any place that I have stayed.”
5 of 5 stars Reviewed 19 June 2009

The staff is friendly, helpful and polite. The hotel is clean and neat. It was the perfect place to stay for some work in Alpharetta.

  • Stayed June 2009, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Studio Plus - Alpharetta

  • Studio Plus Alpharetta
Address: 3331 Old Milton Parkway, Alpharetta, GA 30201
Price range (per night):* INR3,137 - 4,201

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