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Hotel Sierra Alpharetta – reviews, photos

3.0 of 5
12505 Cingular Way, Alpharetta, GA 30004 (Formerly Sierra Suites Alpharetta)
Hotel amenities
Hotel Sierra Alpharetta
Ranked #1 of 28 hotels in Alpharetta
4.5 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
    57
    16
    4
    2
    2
Date Rating
Albany,NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Business Trip”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I just returned from a 3 night business trip where I stayed at the Hotel Sierra. The staff were always very friendly & accommodating. They went above and beyond to keep our group happy. The bedroom suite included a desk/office area as well as a fully stocked kitchenette, for those looking to make their own meals. A full sized fridge, microwave & dishwasher came in handy. The bathroom was rather small, but sufficient for only one traveler. It's located directly off of your sleeping area. The feather pillows were very comfortable, the bed not so much. I prefer a softer mattress. I appreciated the fact that I could use a sign on the door to turn away room service when I was only there for a couple of days. No need to waste water washing sheets & towels every single day. Their breakfast buffet had a large selection of items including an omlete & waffle station. The hotel also had a wine & snack station in the evenings-nice perk! I was able to utilize their exercise room a couple of times; it had several treadmills, ellipticals, weight machines & free weights. Everything that you could need for a quick workout. It seemed like the majority of the individuals staying here were for business travel. Atlanta traffic is horrible around rush hour during the AM/PM. FYI, with busy morning traffic it took an hour to get back to the airport with a car service. Plan ahead.

Room Tip: Ask for a room away from the stair wells. The doors would often slam shut.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Richmond
Senior Contributor
47 reviews 47 reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Friendly, efficient. Maybe too efficient.”
4 of 5 stars Reviewed 2 January 2012

We enjoyed our stay at this hotel. The rooms were clean and quiet, the internet fast, the breakfast varied and yummy, the staff unfailingly polite. Parking is free, the surrounding area is chock full of stores and restaurants. The fitness room has 5 aerobic machines and many weight machines. The TV channels were extensive. There is a fridge and microwave in each room. The bathrooms are large and clean. The beds are very comfortable.

This is our first experience with a bulk shampoo/soap dispenser in a hotel. The pump bottles are bolted onto the shower wall and next to the sink. We tried them out and felt like the contents were possibly diluted. It was definitely a novel experience.

The sheets were not changed throughout our 4 day stay. There was debris in our room from prior occupants, such as a bottle cap, a tennis ball (?), and some papers.

Also, FYI, there is a charge per use of the phone, which we thought was unusual.

Room Tip: Low odd numbers like 405 are located far from the elevator and on the west side.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Georgia
Senior Contributor
33 reviews 33 reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Quality changed in the last year or so.”
3 of 5 stars Reviewed 29 December 2011

This used to be a great hotel ( still is good, don't get me wrong ).
Let's start with the good:
- location is a 10
- clean: 10
- quality of food served: 8 ( in my opinion went down from a 10 - the only thing that still keep it a high rating, is the famous omelet they prepare to order and which is great !)
- amenities: 10+
- staff: 10
- room kitchen and utensils: an absolute 10 out of 10
Now, the ...not so good:
- soap, shampoo, etc: 5 ( they used to have some of the nicest in the area, now there are some bottles, nailed to the walls with some kind of liquids in them)
- bathroom is small - real small ( if the hotel is reading this, please upgrade the fans in the bathrooms )

Over all the hotel is much better than many in this area. Great staff and hospitality.
Recommend it? Yes. Great for family and friends.
Why not 4 or 5 stars? - AC - they need an overhaul bad... a 3 out of 10..they are pretty much binary: polar cold, or Sahara hot - and yes, they are '70s noisy; won't make for a good night sleep.

Room Tip: Make sure that you have a room large enough so your bed is far away form the noisy AC.
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  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Greensboro, North Carolina
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Excellent stay!”
4 of 5 stars Reviewed 7 November 2011

A group of 12 had 3 rooms between us - the beds were incredibly comfortable, the AC was quiet, and the kitchenette proved very useful! Breakfast was great, and omelette's to order made it even better value. Only 25minutes drive from the centre of Atlanta meant that it was cheaper than staying in the centre and not far, plus there is a multitude of places to eat nearby. Thanks for a great weekend.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Savannah, Georgia
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Very good value for the money”
5 of 5 stars Reviewed 24 October 2011

We stayed there for 2 nights. Rooms are big with kitchen and sofa bed. Free breakfast is very good - omlets to order, starbucks coffe and etc. Free Internet worked well. We paid $64/night + tax. I do not think that anybody can beat this price with this quality in this area.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HotelSierraGM, General Manager at Hotel Sierra Alpharetta, responded to this review
3 November 2011
Dear Valued Guest, I am so delighted to know you enjoyed your time at Hotel Sierra. Thank you for the great compliments regarding the breakfast and amenities offered. I hope you will stay with us the next time you are in the area. Sincerely, Julie Muriuki, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Sierra Alpharetta

12505 Cingular Way, Alpharetta, GA 30004 (Formerly Sierra Suites Alpharetta)
Price range (per night):* INR3,361 - 9,410

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