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Fairfield Inn & Suites by Marriott Albany – reviews, photos

2.5 of 5
3011 Kensington Court, Albany, GA 31707
Hotel amenities
Fairfield Inn & Suites by Marriott Albany
Ranked #5 of 24 hotels in Albany
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    7
    10
    5
    1
    0
Date Rating
madison,fl
Top Contributor
50 reviews 50 reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
“Nice new hotel in good location”
4 of 5 stars Reviewed 4 February 2011

Started staying here as soon as property opened,and I haven't been disappointed in it. Several restaurants within walking distance,good safe location that's easy to get to. Mall and other shopping are located nearby less than a mile away.Typical Fairfield with nice comfortable beds and room furnishings.Fast dependable internet service throughout hotel.Good continental breakfast with a good selection of food,and a comfortable dining area.Lobby area is nicely furnished and offers a nice sitting area to relax in. The staff always seem to be willing to help,and the young lady that is usually there in late afternoon is very pleasant . Check in has been fast and easy everytime I have stayed here. I used to stay at the Courtyard next door,but switched to the Fairfield once it opened,due to better pricing,and also the availability of a complimentary breakfast rather than having to purchase it at the Courtyard.

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indianapolis, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Very Nice Hotel / Very Clean”
4 of 5 stars Reviewed 9 October 2010

I came here with my girlfriend for her family reunion. I enjoyed the room, though there was a faint smell of cigarette smoke. It was spacious and clean though. The service at the front desk was very good. The room attendants were very attentive and caring. I would recommend this hotel if you happen to pass through Albany, GA.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Englewood, Florida
Top Contributor
61 reviews 61 reviews
Reviews in 39 cities Reviews in 39 cities
89 helpful votes 89 helpful votes
“bait and switch when you click "Get Rates"”
3 of 5 stars Reviewed 28 August 2010

when I clicked "Get Rates" I noticed that courtyard.com and another site came up NOT WITH Fairfield Inn but with the Courtyard which is nearby and at least one star less in reviews and quality.
If you didn't read carefully you'd think you were getting the Fairfield for lower rate.
I couldn't see where to bring this to anyone's attention except with this review. Be aware.
The very good reviews here are for the Fairfied, not fair to divert people to the Courtyard this way.

  • Stayed August 2010, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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King George, VA
1 review
“Had a poor experience but I see improvement on the horizon”
3 of 5 stars Reviewed 6 July 2010

I stayed at this hotel for 5 nights and had a poor experience. However, the new customer experience manager contacted me soon afterwards and seemed really apologetic and gave me a partial refund so I do believe that they will be better in the future.

  • Stayed June 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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asuhospitality, Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review
7 July 2010
Thank you, we take our service level very seriously. We look forward to seeing you on your next trip to Albany, GA!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartselle, Alabama
Top Contributor
73 reviews 73 reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
“Only reason I give it 5 stars is because I can't give it 6!”
5 of 5 stars Reviewed 8 June 2010

My family and I were on a business trip. We were passing through Albany around 1 a.m. and spent the night at the Fairfield. The woman who took booked us in was very nice. The common grounds were immaculate. And I can say the same about the room. It was very clean. The place is approximately 6 months old. There was a nice HD TV in the room. Really comfortable beds. The bathroom was larger than most. Plus the rate was very fair. They offered a free breakfast but we did not eat there.

  • Stayed June 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Fairfield Inn & Suites by Marriott Albany

  • Marriott Albany
  • Courtyard Albany
  • Albany Marriott
  • Albany Courtyard
Address: 3011 Kensington Court, Albany, GA 31707
Price range (per night):* INR6,945 - 7,953

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