Tha Marriott management should do something about this hotel as it really is a blot on their reputation. It's in a great position, has generally helpful staff , relatively spacious rooms, but is so outdated in terms of its condition that it's an embarrassment. We had to turn off the aircon as it was so noisy which prevented us from having a decent nights sleep. The bathroom was dingy and basic in the extreme with its equipment in urgent need of replacement. The cleaning staff performed a minor miracle in keeping as clean as they did. Nowhere near the standards one expects of any Marriott, irrespective of its grade,in our opinion.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 December 2011
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
We renovated our Hotel, Our Exciting Changes Include: The Bistro, Eat. Drink. Connect, Interactive GoBoard, Brewing Starbucks Coffee, MediaPods, Home Theater, New Fitness Center, New Meeting Space, Boarding Pass Station, and New Business Center....All for you to explore. Courtyard. It's a New Stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC