My fiancee and I stayed here so we could see a lot of Orlando (UCF, Universal, Amway Center, etc) and you must know that the price is low for a reason. The location is not near I-4, you have to take a side road (approx 1 mile) and go over the interstate to find hotel.
We specifically asked them for a pet free room (due to her allergies) and they promised over the phone that they have a pet free floor and they can set us up in one of those rooms. When we got there, they said that floor doesn't exist and they are a pet friendly hotel so any room is suspectible to pet dander, etc. It took us over a half hour to find a room that wasn't used with a pet in the last two weeks. What happened to the pet free floor? Plus, we had to sign a waiver that states that any towel missing will be a $150 charge. (Not that we are going to take them, but are they that insecure of their items?) Plus, their DVD/VCR library is all movies that came out 5-10 years ago.
The inside of the room is ok, a big fridge, microwave, 2 burner range, and 24 inch tv. There was a stain on the comforter of the bed and a piece of concrete missing underneath the carpet. Also, two of the cupboards were about to fall off.
When we checked out, we asked for a receipt and was given another customer's bill that stayed in that room prior to us and was told that we aren't suppose to see the total charges but we asked for a receipt. I don't think we are suppose to see someone else's information and bill to begin with. After trying to reason with the clerk, he finally gave us the right one, but we don't trust this place and would not stay here again.
- Candlewood Suites Orlando
- Candlewood Suites Altamonte Springs
- Candlewood Altamonte Springs
- Altamonte Springs Candlewood
- Altamonte Springs Candlewood Suites
