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Candlewood Suites Orlando / Altamonte – reviews, photos

2.0 of 5
644 Raymond Ave., Altamonte Springs, FL 32701
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Candlewood Suites Orlando / Altamonte
Candlewood Suites Orlando / Altamonte
Candlewood Suites Orlando / Altamonte
Candlewood Suites Orlando / Altamonte
Candlewood Suites Orlando / Altamonte
Candlewood Suites Orlando / Altamonte
3.0 of 5 stars 60 Reviews
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60 reviews from our community

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Date Rating
Saint Augustine, Florida
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“What they say is not what you get”
2 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

My fiancee and I stayed here so we could see a lot of Orlando (UCF, Universal, Amway Center, etc) and you must know that the price is low for a reason. The location is not near I-4, you have to take a side road (approx 1 mile) and go over the interstate to find hotel.
We specifically asked them for a pet free room (due to her allergies) and they promised over the phone that they have a pet free floor and they can set us up in one of those rooms. When we got there, they said that floor doesn't exist and they are a pet friendly hotel so any room is suspectible to pet dander, etc. It took us over a half hour to find a room that wasn't used with a pet in the last two weeks. What happened to the pet free floor? Plus, we had to sign a waiver that states that any towel missing will be a $150 charge. (Not that we are going to take them, but are they that insecure of their items?) Plus, their DVD/VCR library is all movies that came out 5-10 years ago.
The inside of the room is ok, a big fridge, microwave, 2 burner range, and 24 inch tv. There was a stain on the comforter of the bed and a piece of concrete missing underneath the carpet. Also, two of the cupboards were about to fall off.
When we checked out, we asked for a receipt and was given another customer's bill that stayed in that room prior to us and was told that we aren't suppose to see the total charges but we asked for a receipt. I don't think we are suppose to see someone else's information and bill to begin with. After trying to reason with the clerk, he finally gave us the right one, but we don't trust this place and would not stay here again.

Room Tip: Arrive early, the reception desk closes at 11 and you will not be able to check in if you're lat...
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apopka, FL
Top Contributor
52 reviews 52 reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
“very good”
4 of 5 stars Reviewed 22 January 2012

Been staying here about twice a year and had been excellent but now rating it as very good cause it is getting older and could use a little attention. Great when the price is right. Pool does not appear to be heated as stated. Least we have yet to feel the warmth..lol.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dayton, OH
Senior Contributor
33 reviews 33 reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
“Good Value for Area”
3 of 5 stars Reviewed 4 January 2012
2
people found this review helpful

Stayed one night at Candlewood Suites in Altamonte Springs for a one day visit to Winter Park. Choose hotel due to location and great rate. Stayed in a studio suite with a queen bed which had ample room for one person. Room was clean and did not have any noise issues. The furnishings and bathroom show some wear but clean. A negative is that even though the hotel is next to I-4, it is not close to an exit. Good choice for me when traveling solo.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“My family was blessed to stay there”
5 of 5 stars Reviewed 22 November 2011

Amazing, quality, price and service.

We initially wanted to stay here for only a month, but we stayed for 8 months!! It was home for us. We were so blessed to stay here. The staff was kind, and always made sure we were comfortable.
Our room was cleaned every week by an extremely friendly housekeeper.

I can not write enough words to express my gratitude to the staff for making my family's stay so pleasant.

We will return to this property when we are in Orlando again.

Thanks again to the staff.

Room Tip: The third floor has smoking rooms. So stay away from it if you do not smoke.
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  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Senior Contributor
39 reviews 39 reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Great Value Hotel in a retail business area”
4 of 5 stars Reviewed 21 November 2011

Located close to I-4, but outside of Orlando north about 20 minutes, this property was reasonable and clean. Has a full kitchen, bed was comfortable, free laundry for guests, exercise room, unheated outdoor pool (brrrrr...!!!_
I did have to request a few things be taken care of. The housekeeper had missed some spots while vaccuuming, the remotes didn't work, the desk chair was ripped up. Whatever I brought to their attention was taken care of almost immediately so just ask if something isn't right. They were very prompt. Right down the road is a lovely town park, large shopping mall, movie theatre. You can get dvd;s at the front desk if you want to stay in. Very quiet even when they were sold out full. You can hear from the hall but not the neighbors, but nothing terrible. I have stayed with this chain before and had a similar experience. I think saying they are in Orlando should be changed since it is quite a ride from the airport.

  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Candlewood Suites Orlando / Altamonte

  • Candlewood Suites Orlando
  • Candlewood Suites Altamonte Springs
  • Candlewood Altamonte Springs
  • Altamonte Springs Candlewood
  • Altamonte Springs Candlewood Suites
Address: 644 Raymond Ave., Altamonte Springs, FL 32701
Price range (per night):* INR2,969 - 4,761

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