When I booked I made sure to check the web site to check out the hotel.. Well lets just say it looks nothing like the pictures... The beds were so low to the ground and were sloped in the middle..(so when you lay on them you roll to the middle) not comfortable at all.. to make matters worse they issued our room to a couple checking in...thank god we were in our room when they came into our room.. not a safe feeling! After the barge in no one rom the front desk called to apologize or tell us our cards would not work anymore.(Probably because the phone in our room did not work.) The front desk informed me the manager would get in touch with me to discuss the security issue.. Guess what we are home and have been for 3 days and I have left 4 messages for JAY and still have not heard from him.. SURPRISE SURPRISE...
- Ramada Altamonte Springs
- Best Western Altamonte Springs
- Altamonte Springs Best Western
