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Holiday Inn Express Hotel & Suites Aurora – reviews, photos

2.5 of 5
1500 South Abilene Street, Aurora, CO 80012
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Holiday Inn Express Hotel & Suites Aurora
Holiday Inn Express Hotel & Suites Aurora
Holiday Inn Express Hotel & Suites Aurora
Holiday Inn Express Hotel & Suites Aurora
Holiday Inn Express Hotel & Suites Aurora
Holiday Inn Express Hotel & Suites Aurora
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22 traveller photos
Ranked #12 of 49 hotels in Aurora
4.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    19
    15
    3
    2
    6
Date Rating
Hoboken, New Jersey
1 review
“Very accomadating”
4 of 5 stars Reviewed 26 January 2011

I travel often for work and it was a very pleasant suprise how clean this hotel was. It was also a very pleasant surprise how friendly the staff was (i.e. they acknowledge you in the morning by saying good morning) The receptionist (Christy) at the front desk was so accomading and friendly when I chekcked in that she made me feel like I was at home. The room I stayed in was spacious and had a couch, LCD tv, microwave and refrigerator (bar size). I was also happy with the continental breakfast. They had a variety of things to choose from to get me ready for my day. In the evening if you're looking for something to eat there is an Outback and Carrabba's very close. I didn't do it, but I saw on one of the channels that the Carrabba's will deliver food to the hotel. There isn't room service, but the local restaurants in the vicinity will deliver. Overall, I enjoyed my stayed, it was clean, quiet, the staff was freindly that made my two night stay enjoyable. Thanks Christy!

  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
League City, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Excellent staff and hotel! Wonderful experience and stay!”
5 of 5 stars Reviewed 10 January 2011

The owner of this hotel should be thrilled to have this staff working for him. Michael at the front desk is the GREATEST-along with Devon and Glenn! They offer excellent customer service to all of their guests. The hotel itself is great, we ended up spending several months at this location and we were very pleased. We were in the area for my husband's work. The hotel is very clean and comfortable. The rooms have a nice little area with built in cabinets, a microwave, mini-fridge and sink. They go above and beyond to make sure you are pleased with your stay. The daily hot breakfast and manager's reception (Monday-Thursday) with food are a nice bonus too! :) I think it was a great price for all that we received and I would highly recommend it to travelers that will be in that area.

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask amylewis2010 about Holiday Inn Express Hotel & Suites Aurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulverde, Texas
1 review
“Outstanding Customer Service”
5 of 5 stars Reviewed 5 November 2010

Dear Hotel Property Manager:


Last week I had the pleasure of spending a night in the hotel located in Aurora Colorado. I want to compliment the front desk personnel as well as the wonderful lady who handles the eating area. This lady was so friendly and spoke to every person telling them good morning with an infectious smile. Customer service like this needs to be rewarded and I will definitely stay at this holiday Inn should my travel plans take me back to Aurora.

Randy B. Becker
President
Orbis Online Inc.
18534 Forty-Six Parkway
Suite # 3
Spring Branch, Texas 78070
1-830-980-9085 Office
1-830-980-9086 Fax
1-210-831-6070 Cell

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rbecker5 about Holiday Inn Express Hotel & Suites Aurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Grande, Arizona
1 review
“Beware of cancellation charges”
1 of 5 stars Reviewed 27 October 2010

Beware of cancellation charges. I booked a room at this hotel as I have stayed at this chain in Arizona. I had to cancel before due to plans change which was done more than 24hrs prior to my arrival. I was charged a cancelation fee equal to 1 nights stay. I can understand if I was standing at the front desk and cancelled but 24hrs prior. I have never had this issue with other hotel chains. I logged a complaint only to be ignored and my cresit card was still charged. They didn't even bother offering me a certificate for another nights stay... BEWARE of this hotel chain... Go somewhere else

Stayed October 2010, travelled as a couple
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Ask djzboyz about Holiday Inn Express Hotel & Suites Aurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier303, Manager at Holiday Inn Express Hotel & Suites Aurora, responded to this review
15 December 2010
I apologize for your inconvenience and misunderstand of your reservation. Many times a hotel will offer a special promotion that is available for a specific day or date or for those travelers who agree to purchase a room well in advance of their arrival. When offering deeply discounted rates, there are restrictions you must agree to prior to booking this room. Most commonly, these include full payment at the time of booking as well as a no cancellation or change policy. The particular reservation you reserved included both; which you had agreed to prior to confirming your reservation. In the future, if you would like more flexibility, may I suggest that you compare the restrictions on all rates that are available during your desired dates. For a few extra dollars, the freedom to change or cancel your reservation may be worth the minimal expense.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, NE
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent Staff”
4 of 5 stars Reviewed 24 October 2010

I have stayed at this Holiday Inn multiple times because it is near my mother's nursing home. I always find the staff to be very friendly and accommodating. The Hotel is neat and clean with a fair free breakfast. I do recommend this location.

  • Stayed May 2010, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rnlynns about Holiday Inn Express Hotel & Suites Aurora
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Additional Information about Holiday Inn Express Hotel & Suites Aurora

  • Holiday Inn Aurora
  • Holiday Inn Express Aurora
  • Aurora Holiday Inn
Address: 1500 South Abilene Street, Aurora, CO 80012
Price range (per night):* INR4,033 - 6,833

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Holiday Inn Express Hotel & Suites Aurora
1500 South Abilene Street
Aurora, CO 80012
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Web Comments from Travellers (2)
Title Source
“Aurora Inn and Suites” Expedia.com
“Holiday Inn Express Hotel & Suites” Expedia.com
Holiday Inn Express Hotel & Suites Aurora
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