We stayed from 28th Dec to 2nd of Jan in a room in the old part of the building. It is old fashioned but that only adds to the charm of the place.
The one thing I would criticise in the room is it is impossible to use the bathroom to apply make up. I had to bring the small mirror out to the desk.
The beds were very comfortable and the linen nice.
Please note this is not a modern hotel so perhaps some of the negative comments come from people expecting more up to date rooms. The wallpaper is very unappealing but the overall feel is fantastic.
Yes some of the staff make mistakes but we found every body very eager to please and very genuine.
We enjoyed the common areas and the J bar.
The shuttle service also worked very well for us.
The position is great - a short walk from everywhere.
They provided nice touches like wine on arrival and champagne for NYE.
We thought the main let down was the breakfast - in our opinion less than average.
The other complaint we had was the bill - we had over $300 of other peoples charges on it. This of course was rectified but it should not happen.
We loved the Jerome and loved Aspen and would go back in a heart beat.
- Jerome Hotel Aspen
