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Mountain Chalet Aspen – reviews, photos

3.0 of 5
333 E. Durant Avenue, Aspen, CO 81611
Hotel amenities
Mountain Chalet Aspen
Ranked #10 of 36 hotels in Aspen
4.5 of 5 stars 91 Reviews
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91 reviews from our community

What travellers say about this hotel
  • Hot tub(7)
  • Very clean(4)
  • Maroon Bells(4)
  • Great location(4)
Traveller rating
    49
    31
    8
    1
    2
Only show reviews for Family (15) | Couples (29) | Business (7)
Date Rating
Wellington
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“cheerful, unique, comfortable and well located”
4 of 5 stars Reviewed 14 October 2011

We booked a 2 bedroom apartment in this place and loved it. It was really roomy and clean with a good kitchen and dining area. It had a great ambience you feel like you could be in the Austrian alps with all those window boxes filled with flowers. We really enjoyed sitting out on the balcony with evening drinks watching the activities in the dog park across the road. The breakfast was ok, not brilliant quality but the price was right (free). The staff were pretty friendly to us although we didn't really interact much with them

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Ask joe_michele about Mountain Chalet Aspen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richfield, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“The last of old Aspen”
4 of 5 stars Reviewed 2 October 2011

Great friendly place in the heart of Aspen. Across from the busses to snow mass. Near all the local restaurants and reasonable prices. Free breakfast makes a great start for the day.

  • Stayed December 2010, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Randyl0898 about Mountain Chalet Aspen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, CO
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Rude staff, front desk needs training”
1 of 5 stars Reviewed 1 October 2011
2
people found this review helpful

The front desk made reservation errors, and the manager was extremely rude and unaccommodating to us about it. Basically, we were accused of lying about the date we had reserved! It made no sense. Even a Super 8 manager would know that is unacceptable behavior. The owner of the hotel witnessed the exchange but did not intervene. She later went out of her way to apologize to us for having to go through that and said she would fix the issues for us, and then she never did. It was an unnecessarily unpleasant experience that ruined our evening. Otherwise the place was basically mediocre, good location of course, being in Aspen, but cramped, stuffy rooms, and somewhat noisy. The "you get what you pay for" philosophy of this hotel means you may have to deal with poorly-trained staff, bad service and an unfriendly atmosphere. All in all, we couldn't wait to get out of there, and we wouldn't go back though we visit Aspen often.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sedgewick about Mountain Chalet Aspen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCAInnkeeper, General Manager at Mountain Chalet Aspen, responded to this review
24 November 2011
Unfortunately, after having looked into this, I believe the guest is right about this review. There was a mix-up with the reservation, and instead of focusing on resolving the problem, we focused on trying to assign blame. My apologies. This is not the way we intend to do business, and we will do better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Great location - Nice stay”
5 of 5 stars Reviewed 15 September 2011

For being around as long as it has, this hotel is in great shape. Comfy bed. Decent breakfast, GREAT location. Would stay again!

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask Steffie767 about Mountain Chalet Aspen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft. Lauderdale
Senior Contributor
40 reviews 40 reviews
Reviews in 25 cities Reviews in 25 cities
74 helpful votes 74 helpful votes
“Excellent location and value”
5 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

This is a great place to stay. Best location at the top of town, close to lifts and hiking paths, across from a beautiful park and the bus station, and just across the street from the St. Regis, which is 3 times the cost. Decent buffet breakfact is included as well as free 24 hour lite beverages, coffee, tea and cookies. Free computer room and wi-fi, workout room, wet steam room and dry sauna as well as a big hot spa and pool, Not fancy but homey, clean and friendly ski chalet type accomodation for less than $200 per night. Excellent value.

Room Tip: Best rooms are on 4th floor facing the mountain or the park.
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Mountain Chalet Aspen

  • Mountain Chalet Hotel Aspen
  • Aspen Mountain Chalet Hotel
Address: 333 E. Durant Avenue, Aspen, CO 81611
Price range (per night):* INR3,921 - 13,442

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