I stayed at this hotel in 2009 and 2010 when this was a holiday inn so i decided to stay again in 2011 I had booked my rooms a month in advance with Magnuson Hotel The Day before arriving to this hotel i called to confirm my reservation I Spoke to Cynthia and she confirmed my reservation and all was well. I arrived at the hotel and was not greated by the person working at the front desk she was to busy on the phone to even acknowledge us. When she finally helped us they had no record of our reservation Cynthia stated Magnuson Hotel never sent in my reservation and i had to call magnuson to sort it out. I felt it was there job to call and get this sorted. I went ahead and called and got a recording to go online for customer service. I was getting the run around Cynthia finally spoke to the General Manager Cindy and she offered me the room at the price of the original reservation. When Cynthia was checking us in she said they only had one room available and would have to upgrade someone else so i can get a second room instead of upgrading us for this inconvenience. After the six night stay i was charged for the original Magnuson reservation i disputed this with my bank and the hotel is claiming I never cancelled my reservation. its been a month and a half and im still having problems getting my money back. Don't stay here as long as the current staff is still employed!

Just returned from a six night stay at Baymont Inn and Suites Anaheim. The staff were all extremely friendly. The front desk personnel were especially helpful with my special requests. Since I was traveling without my husband on this trip, hotel safety was very important. The inside corridors and locked outside doors that required your room key for entry made me feel very secure. The room was very clean, extremely quiet, handicap accessible and very large. Daily breakfast had hot items (sausage or bacon, eggs, biscuits and gravy) as well as cereals, pastries and beverages. The breakfast room was very large with a lot of tables as opposed to many hotels who have only a few choices served in the lobby. Would recommend this hotel to all travelers.

My family did a last minute trip to Knott's Berry Farm. When looking for a hotel I always check the reviews to get a good idea of where we will be staying. The Baymont Inn had some good reviews. Upon arriving we saw the neighborhood was so so, we weren't to thrilled about it considering we had 2 little ones. But as soon as we pulled in we saw the Baymont was a nice motel. The outside was very clean and the lobby was very nice. The staff was very friendly and made me feel at ease that our car would be safe with their cameras and staff. My family also appreciated the guest door that needed a guess key if you wanted to enter the motel rooms! Our room was nice and clean, i searched our beds for bed bugs to find they had a protected bed cover to keep the mattress from absorbing any fluids and dirt and that let me know this was a clean and well looked over place. We had plenty of pillows and towels. The room was very clean and we appreciated the beverage and snack food vending machines. They also had the kids t.v. channels which was surprising and great for us along with a good variety for me and my husband and the complementary WiFi! They also had a convent pizza place that delivered- it wasn't the best but works out if you don't want to leave and have an easy meal. For the low price i feel we got a steal! I would recommend the Baymont to anyone with a last minute trip and just need a place for over night or two.

For us middle class people who want to go to a hotel to just sleep at a reasonable price, what a great surprise! The hotel might not be directly across Disneyland and might not be the prettiest area (not a bad area either), but a very friendly, nice and clean hotel! Will plan all hotel reservation to Baymont for all future trips to Disneyland. Staff so nice and friendly, rooms are all non-smoking and so clean and neat and updated. The hotel continental breakfast was quite good and we didn't feel the need to find a restaurant to eat. Enjoyed out stay immensely and would recommend this hotel to everyone!!!