The outside looks very shabby (as well as the neighbourhood and the people around), but the rooms are big and comfortable: TV, mini-fridge, coffee-maker, microwave, internet. Basic breakfast is also included. But the staff is the best thing the hotel has: they are very nice, friendly and helpful, specially the woman in the morning. It's not a place to spend your honeymoon, but it's definitely a good place to spend a decent night for a low price.

Front desk people are nice, helpful and quick service, especially Richmond and Eliza.

The room was great and the service was even better!
Josna at the front desk has a way with attentiveness and professionalism that is hard to find

I was skeptical at first due to the reviews but Is not as bad as some people stated. Here are my negatives: no iron, pool was never heated and when we asked for the heater to be turned on the front desk guy got upset sent someone out to "turn it on" but they said it wasn't working. We also got 3 towels when there were 4 of us. Positives: location, room cleaned daily, parking right in front of the room every day. Breakfast was decent juice, coffee,milk, cereal,bagels, muffins, and Danish Overall, it was a pleasant stay and I would go again.