We were on the main floor and the front desk staff were not that friendly. The carpet to our room was dirty and the bathroom tub did not look clean and was peeling. It was hard to get any sleep since the walls are so thin. We could hear people in the next room talking and they were not given talking in a loud voice. No CBS on the TV. I told the front desk about the dirty carpet and tub but they did nothing, just a sorry. I do not agree this is a 3.5 star hotel. We booked our room through Priceline so maybe they give the worst rooms to people who do not pay full price.

Friendly front desk as long as you aren't asking for any actual service. If you expect to get some sleep while you are here please bring good earplugs and a couple of sleeping pills. In lieu of proving soundproof rooms perhaps the management could post signs in the hallways to ask guests to "be considerate, our walls are paper thin so keep your noise level to a minimum - thanks in advance". The hotel management also needs to address the housekeeping issue pronto as we had to chase a maid down to vacuum our filthy carpet which had lots of food and debris left from previous guests. The room shows so much wear and tear for a recent remodel (the handle to the fridge cabinet has nearly come off - and the fridge is barely colder than the room). The reason I am giving it 2 stars is that the WINDOWS DO OPEN (which is a blessing and a curse). Fresh air is so rare in hotels these days - but the view onto the parking lot (where the employee of the month is blaring his radio waiting for his friends to go party) is less than savory. The second star is for the wireless internet which worked pretty well most of the time. There is a microwave that will hold a plate.
We did have a nice engineer change out the TV our second night and he explained that "some of the TV's just don't have the right cable card so they don't get many channels".
If you are on the ground floor of the hotel be prepared to walk up to the second floor if you want ICE. There is no Hot Tub by the pool which is much too cold to swim in. The breakfast is not worth getting up for to get jostled about for stale scraps. We did walk over to the IHOP as other guests suggested but were just not willing to spend $12 for three pancakes (970 calories). If you want a great breakfast go to Catal at Downtown Disney for LESS. As has been mentioned the walls here ARE PAPER THIN - you can and WILL hear a child crying, bed springs creaking, drunken laughter, and any amount of private conversations and embarrassing bathroom sound effects. The padded cell wallpaper wouldn't be so bad if it actually covered up some actual soundproofing material. For all those Priceline customers here's a tip: This property is now listed in Disneyland - Anaheim South - Garden Grove -Orange - so be prepared for this wild card to show up.

We stayed 1 night here after finishing up a 4 day trip to Disneyland. I feel like it was a run down hotel that was hastily refurbished with substandard products. When we arrived there was only 1 person working the counter and I had 5 people ahead of me to check in and it took about 25 minutes to get through the line. Nothing "WOW" about his property.

I just wanted to take the time to leave a review on here as being in the hospitality trade, people are soon to write a negative review but dont always make the effort when they have a good one!
This hotel is absolutely fantastic, my partner and family stayed for 2 weeks in the beginning of September 2011 and I have recommended the hotel and the whole holiday to so many of my friends and family.
All the staff are exetremely friendly and really seem interested in your having a good time! From reception, breakfast and bar staff to the maintenance guy my mum got stuck in the lift with and the housekeeping team.
A very well done all round!! x