I arrived on a Saturday night and they had overbooked the hotel, you can’t help feeling totally disappointed nevertheless I appreciated the staff and manager's effort to fix the problem and sincere apologies as well as the free upgrade and apology letter. Apart from that incident the rest of my stay was perfect loved my room, the style and amenities (who doesn’t) the great service and breakfast location and price. I have heard that some people complain about the party crown on the weekends - I didn’t mind at all as I couldn’t hear anything from my room, actually I had a couple of drinks at the roof garden and loved the DJ, interesting crowd too. Overall good value for money , pleasant stay , superior service.
- Donovan Hotel a Thompson
- Donovan House Washington Dc
