If you come to DC, just walking/driving up to the hotel, you can sense that this building is part of the story of DC. Since it's next to the White House, it is centrally located...if you like walking, you never need to take a cab. The lobby is ornate and you get the sense that folks in the early 20th century had the same feeling walking in as you do. The front desk service was a bit cold, truthfully...no southern hospitality or northeast sense of service here. I don't think the desk person ever made eye-contact once, but just kept his head down and interrogated us. I thought, at least when he gave us our room key he would look up to say "have a nice stay," but he just said something about our stay, put the key down for us and asked for the next person in line - and it wasn't all that busy in the lobby. The price is a bit high, but the location mitigates that and makes it worth it.

If you are looking to stay at a quality hotel in D.C., reserve at the Willard. The location is great - next to the White House. The service is excellent. Room service is also excellent. The Round Robin Bar in the hotel is a Washington D.C. Institution with Congressman, celebs, and the Washington Whos Who frequently relaxing at the bar after the many events held there. I often stay at the Willard and find the hotel very accomodating. The staff recognizes frequent guests and takes good care of them. Most of the rooms have recently been refurbished, but remain looking and feeling as what you would want and expect from a luxury hotel - and not a typicial room at a large high quality chain.

The Chief Concierge Robert Watson is recognized as one of the most outstanding in the world. He and his staff can and will help with any special needs or sightseeing in the area.

I have also held many private events at the Willard and it has become my hotel of choice for seminars and conferences (have had conferences at most DC hotels around the Country). The catering service and food are outstanding. Conference attendees love staying and meeting there.

While the hotel is not inexpensive, one gets what they pay for. The Hotel is a part of D.C. and staying there makes you feel part of the Country's history.

Went to The Willard to attend a wedding for one of my co-workers.. I was taken away by the decor and the old school charm of the hotel. Huge banquet rooms, friendly service and very accessible to public transportation. I would go here again.

Perfect hotel experience in every way. Grand elegant building, impeccable service, large room with large marble bath, lobby is beautiful. Location near the White House, which is excellent for sightseeing. Metro station appx 2 blocks away. Room service breakfast was wonderful with incredibly fresh and delicious fruit. I cannot recommend this hotel highly enough. Ari at front desk took particularly good care of us. Parking does cost, as does internet access (I find that shameful for a $500 per night hotel room, when a $50 per night room includes free internet). It was a wonderful way to spend New Year's weekend.