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The Fairfax at Embassy Row – reviews, photos

4.5 of 5
2100 Massachusetts Avenue NW, Washington DC, DC 20008
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The Fairfax at Embassy Row
Ranked #34 of 123 hotels in Washington DC
4.0 of 5 stars 342 Reviews
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342 reviews from our community

What travellers say about this hotel
  • Dupont Circle(91)
  • Very nice(31)
  • Jockey Club(21)
  • Luxury Collection(15)
  • Room service(10)
  • Business center(9)
  • Front desk staff(9)
  • Friendly and helpful(6)
  • King bed(6)
  • Few blocks(5)
Traveller rating
    151
    128
    34
    20
    9
Only show reviews for Family (88) | Couples (103) | Business (91)
Date Rating
Philadelphia, Pennsylvania
Top Contributor
55 reviews 55 reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
“Good But Not Luxurious”
4 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

The Fairfax is a Ritz lite. Very lite. You can hear neighbors through the walls. And you can hear noisy, truck and bus infested Massachusetts Avenue through the windows if you're on that side of the building. The rooms are very simple but comfortable. The bathroom is only a step up from a good motel. My shower was really laughable. The bath spout was a cheap classic from the 1970s that you'd find in any suburban tract house. The shower had a nice leak from the knob that sends the water up to the shower head. And the shower head was a cousin of the 1970s faucet; it must have cost, oh, about a buck fifty. (The Courtyard Marriott in Fredericksburg, VA, has much better bathrooms, newly renovated by a smart designer.) My theory for why the Fairfax is rated so highly: Location, with a capital L. You are surrounded by prestigious embassy buildings, and DuPont Circle is a 3-minute walk down the street. There are a number of good restaurants in the immediate area, and many of the city's most intriguing areas are within easy walking distance: the White House, Georgetown, K Street. The National Cathedral is a bit further but not a long way. Rooms overlooking Mass Ave have an impressive view north, with the cathredral at the extreme left. One valuable feature for those who like fresh air: windows that open. If you are looking for a classic old-school hotel, this is a good choice in a fantastic location. There is some snob factor, but that's because it's not too close to the famous five stars near Georgetown. You'll be comfortable in a dignified atmosphere, with a professional, well-educated clientele. But be prepared for some flaws and half-steps. For about the same money you can do much better in equally prestigious locations. In the DuPont Circle area you might try the Kimpton hotels, Palomar and Topaz, which are "boutique" style hotels with big reps and younger clientele than the Fairfax, though they too have some pitfalls. There's also a Renaissance Hotel at DuPont. Another high quality hotel that surpasses Fairfax in some ways is Sofitel, near the White House.

Room Tip: If you seek quiet, be sure to ask for a room away from Massachusetts Avenue.
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax atEmbassyRow, General Manager at The Fairfax at Embassy Row, responded to this review
14 February 2012
While it seems your stay at The Fairfax at Embassy was comfortable and we appreciate your comments, we do regret to learn that your experience did not match the high standards we strive to achieve with every guest. Our hotel is surrounded by stately mansions and a variety of historic buildings and we thank you for mentioning our convenient location. If there was anything we could have done during your stay to make your time with us more enjoyable, we hope that you would have let us know. We can see that you appreciate the history and character of Dupont Circle and hope that we can have another opportunity to fully impress you in the future.
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East Lansing, MI
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“I will think twice about staying here again...”
2 of 5 stars Reviewed 9 February 2012

I have always been a fan of the Fairfax Embassy Row hotel in DC. I have stayed here several times and have suggested several people to stay here as well. My latest visit to the Fairfax proved to be extremely disappointing. I am a Starwood elite member, but NO elite member benefits at this property. My room was no larger than 180 square feet and had no desk/workspace, and the layout was awful (the television is placed perpendicular to the bed) so impossible to watch if sharing the bed with someone, and only possible to watch by lying on your side. Also, my room had a horrible view of the back loading dock. This hotel is part of Starwood's Luxury Collection, again, does not give elite member benefits like bottled water, breakfast, etc. What I did get is a room full of dust and a shower full of mildew (please see the gross pictures). I asked to speak to the manager to show him/her my room and I was told they would come right up, but they never did.

I love the location, but this property has no customer service. I have quite a few reservations at this hotel in the next few months that I am seriously considering canceling

  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Fairfax atEmbassyRow, General Manager at The Fairfax at Embassy Row, responded to this review
14 February 2012
We’re truly grateful that you have taken the time to let us know about your recent experience at The Fairfax at Embassy Row. As an SPG Gold Member, you are eligible for an upgrade based upon availability, but as you arrived so early in the morning we were unable to provide you with that. At the present time, a complimentary breakfast is not offered, but changes are coming in the very near future for Platinum Membership. Your comments regarding the cleanliness of your room are something that we take very seriously; we appreciate your candidness and have taken measures to remedy the situation. If there is ever a time that you are not satisfied with your accommodations, please don’t hesitate to let us know. It would be our pleasure to make sure that your stay is absolutely stress-free and comfortable and we hope to be able to welcome you back for a stay that reflects everything you have come to appreciate at The Fairfax at Embassy Row. Thank you for your review.
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Redondo Beach, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Classic and Elegant”
4 of 5 stars Reviewed 8 February 2012

The Fairfax Hotel is located just one or two blocks from Dupont Circle, a major metro hub for DC. It is a little long, but pleasant walk from here to the National Mall as well in the summertime. The Embassy Row neighborhood is gorgeous and there are many great restaurants in walking distance. The interior decor of the hotel is classic, elegant, and colonial. Definitely a little old-school for two young travelers.

We arrived on a very early red-eye flight, and the hotel was nice enough to let us check in early. I had originally booked a room with a single bed, but had requested to switch to a room with two beds. Since we checked in early we were not able to switch our room type.

The room was very small, with a very small queen bed instead of the king bed I would expect in a single-bed room. The walls were pretty thin to the surrounding rooms, but our neighbors were quiet and didn't disturb our sleep.

The hotel was very accommodating to special requests; my significant other wanted to send me something special while I was on vacation, so the hotel arranged for chocolate covered strawberries to be delivered to our room while we were out for the day. They were beautiful and delicious.

We booked this hotel at a very low price on Hotwire, so the value was high, and I would stay here again at that low price, but I don't think I would be willing to pay full price to stay here again.

  • Stayed May 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fairfax atEmbassyRow, General Manager at The Fairfax at Embassy Row, responded to this review
14 February 2012
We love when a guest notices our efforts to preserve the rich history and elegance that embodies The Fairfax at Embassy Row, and can appreciate that our classic and traditional style may not be for everyone. Kudos to your special someone for finding a way to make your day so special and we were happy to oblige. It was unfortunate that we were not able to upgrade your room at the time of your stay, but please let us know if there is anything we can do to make any future stays more enjoyable. Thank you for your review.
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Atlantic Beach, FL
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Elegant and conveniently located”
4 of 5 stars Reviewed 7 February 2012

This hotel was very close (less than two blocks) from the dupont metro, and many fine restaurants on P St. If you like memory foam then you will enjoy the bed. The bathroom is wonderful with a good sized tub. The room was very nice and a corner.

Will warn travelers: Breakfast at Prime was less than prime, and the food at the Fairfax Lounge was mediocre at best. Service was a toss up - you were lucky if one of the many doormen actually got the door. The valet was a bit pricy at $47 a day, but they were fairly quick about bringing the car around.

Overall experience was pleasant and we will probably stay again.

Room Tip: We loved our corner room on the 7th floor
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Fairfax atEmbassyRow, General Manager at The Fairfax at Embassy Row, responded to this review
14 February 2012
Thank you for choosing to stay at The Fairfax at Embassy Row during your visit to our Nation’s Capital. It does seem that we missed some opportunities to make your stay reflective of the service and hospitality that we strive to deliver and your comments will be shared with the appropriate departments in order to reemphasize those standards. It would be our pleasure to welcome you back!
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Allentown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed 30 January 2012

We just stayed here over the weekend and it was wonderful. Check-in was fast and courteous and the staff there is really nop notch. I will definitely stay again :)

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fairfax atEmbassyRow, General Manager at The Fairfax at Embassy Row, responded to this review
10 February 2012
It’s so nice to hear that The Fairfax at Embassy Row was able to make your weekend enjoyable. When our guests are happy, we are happy! Thank you for your review and we can’t wait to welcome you back very soon.
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Additional Information about The Fairfax at Embassy Row

  • Westin Washington Dc
  • The Fairfax
  • Washington Dc Westin
  • Westin Embassy Row
Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008
Price range (per night):* INR10,756 - 27,586

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