The hotel has a great location, but I found this hotel not all geared to the needs of the business traveller. My room was a reasonable size, but there was nowhere to place clothes, the TV was at right angles to the bed, and instead of a desk, there was just a table, and the only available power outlets were underneath the table, so to re-charge my laptop, I had to crawl around under the table. The wireless internet was free, but slow (often below 1Mb/s) and kept on logging me out, so that even the simplest of tasks took ages. I reported this but no-one got back to me. Breakfast was just about OK, but at $24, hardly good value for money (and their standard check leaves a place for a tip even though they add 18% service charge automatically, which I for one find very irritating). On the plus side, the linens on the bed were of very high quality.
Room Tip: As far as I can tell, only the rooms at the front have any kind of view at all.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
Thank you so much for taking the time to share your feedback of your recent stay. Our goal is to provide the best guest service possible. I apologize for any inconvenience you were caused during your stay. In reference to the Internet we have had some glitches in the past and have worked to resolve those issues. The next time you are town, please contact me directly, I will personally make sure your stay is a great one.
At your Service,
ReShell Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC