My husband & I went for a friend's wedding and the front desk was just perfect. We got there at least 3 hours before check-in time and our room was already ready for us! We also checked out a couple hours late and it was no problem at all. The location is absolutely perfect for sight-seeing or anywhere around- would definitely recommend and return.

Difficult to chose a hotel in Washington as there are so many "gin palaces" We selected the Phoenix Park Hotel due to its location close to the grey hound bus and rail terminus. The hotel was pre paid however they insisted on the card swipe of my credit card which I refused.The first room was changed as we only had hot water from all the taps in the bathroom, even the plumber did not know why. The hotel is well situated, also for the sight seeing buses which leave just in front of the rail station. After a hard days sight seeing the hotels street side cafe is a most welcome place to eat and drink. Should we return to Washington the Phoenix Park Hotel would be on are wish list.

Great service. A block from Union Station allowing for an easy walk for train riders. They allowed us to check in early and held our bags after checkout so we could walk around until our train departed. Great food. Highly recommend.

Rooms are small and not what as listed. There are lots of false things promised such as hair dryers in the room marble vanities in the bathroom! mini-bars in the room all promised and not there! Carpet on the door way lifted and i fell on it! Bathroom not nice really old and toilet flushed slow the heater was so noisy and the alarm for smoke kept going off for no reason! Food left in the hallway from dinner there till next afternoon! this is not a nice place outside lots of noise from building going on. the only good thing is it is near lots of places. next time we will stay somewhere that cares!