Great service. A block from Union Station allowing for an easy walk for train riders. They allowed us to check in early and held our bags after checkout so we could walk around until our train departed. Great food. Highly recommend.

Rooms are small and not what as listed. There are lots of false things promised such as hair dryers in the room marble vanities in the bathroom! mini-bars in the room all promised and not there! Carpet on the door way lifted and i fell on it! Bathroom not nice really old and toilet flushed slow the heater was so noisy and the alarm for smoke kept going off for no reason! Food left in the hallway from dinner there till next afternoon! this is not a nice place outside lots of noise from building going on. the only good thing is it is near lots of places. next time we will stay somewhere that cares!

From the minute we walked in, the staff gave us a tip on free weekend parking nearby (rather than pricey valet), helped us plan our touring that day, and were generally friendly and happy to be there. The room was a gorgeous green and white palate - classy and peaceful, with quaint charm like old fashioned knobs in the shower and a stool by the bed. The bed and pillows were incredibly comfortable - soft and plush with crisp white linens. The location was ideal for all of the Mall Museums, and there were great breakfast places close nearby. We truly loved everything about our stay, and can't recommend this hotel enough!

This hotel is very conveniently located for sightseeing, right beside Union Station. Everything works fine....elevators, shower, toilet, lighting etc., Flat screen TV in room, free wifi, fastest room-service I've ever come across (15 minutes) and a great, cheerful Irish Pub downstairs if you fancy turning some strangers into friends. The AC in the room was a bit tricky to find the right temp but otherwise the room was a decent size and they had that very nice touch, a warm and comfy bathrobe. Found the coffee pot dirty and the grounds bag from the previous occupant still in the hopper. Garbage cans being collected in the lane outside woke me at 4AM...not good....would ask at reception for a room away from the rear or side of the hotel. Reception staff were polite and friendly, also the bartenders, also the servers. Limo driver who got me to the airport raved about the owner's generosity to his employees. Good to hear, would probably stay again....in a different room at the front.