My boyfriend and I stayed at Hotel Monaco to celebrate his 36th birthday, and we both loved it!
We are from Maryland but we wanted to stay in DC after a wizards game and I chose this hotel initially because of its unbeatable location; it's directly across the street from the Verizon Center.
Upon arrival, the impeccable customer service started at the font door with the very kind valet people. Everyone was smiling an very very helpful. We walked into the hotel and could feel the warmth of welcoming spirits and even more smiling faces. We checked in and as soon as I gave my name the front desk personnel gave my boyfriend a very enthusiastic happy birthday greeting. He was surprised and felt special:) ( I'm sure that they paid attention to the notes I made when I made the reservation). We had also been informed that we got a free upgrade to the Monte Carlo Guest Room. We were also given fantastic suggestions on where to grab a late dinner after the game.
When we entered the room there were complimentary snacks, a nice personalized greeting card and a bottle of champagne waiting for us to start our celebration. The room was gorgeous the high ceilings wall to floor windows and comfortable bedding was great! The bathroom in this particular room type is pretty small but we didn't care about that.
The hotel is beautiful with it's winding staircases and classic tall ceilings; it actually looks a bit regal. I could not stop staring down the long hallway it was mesmerizing.
We only stayed one night but I could go on and on about the cleanliness and the quietness of this hotel- I was so surprised especially by the quietness because it was right in the middle of everything and the hotel was completely booked that night; all of that paired with the amazing customer service is what makes us eager to come back.
If you want a chic hotel with a classic feel this is the place you have to be.