I should clarify something. I never actually got to stay in this hotel. I did, however, make a last-minute reservation to stay here after last-minute circumstances left me stranded in Washington DC without any accommodation. I was desperate and, through my booking agency, was able to make a reservation here

When I arrived there late at night, however, the desk clerk kept insisting that he had no record of my reservation and that I couldn't stay here because the hotel was full. I kept insisting I had booked a room there and finally the other desk clerk said that my reservation had just come through but that she couldn't understand how I had made a reservation because all the rooms were booked out. So I was left late at night in an unsafe neighborhood in Washington with no room and no reservation and nowhere to go and, due to my heavy load of baggage, it was difficult for me to be able to move around and get a taxi easily. I wanted to sleep in the lobby of the hotel but the hotel clerk told me instead to try and book a room in the hotel nearby. The hotel he recommended was somewhere I wouldn't recommend to anyone. It was a cheap motel with prostitutes, pimps and shady looking people roaming around everywhere. It was one of the most frightening nights of my life and, due to some of the experiences I had there, I seriously wondered whether I would get out alive

I don't really fault the hotel for the mix-up with the reservation -these things happen. But the reality is that this hotel has a distinctly unsafe feel about it -there are prostitutes and dubious characters hanging around, it seems to be in an unsafe part of town and, despite its name, it is not particularly near Union Station at all. I had a frightening experience in this part of town as a result of what happened at this hotel and I won't ever go back

At this hotel we started our 3 weeks road-trip from Washington to Boston. First of all I'd like to point out that it already was a challenge to find the hotel loaded with bags and suitcases. Perhaps the hotel could communicate, when booking a room, that there is a shuttle-service from central station to the hotel. Anyway, when we finally arrived at the hotel, it didn't look very welcoming from the outside, but once inside there was a beautiful lobby with friendly personnel. We got a room at the side of the railway, and also our airco-system was rather noisy, but with good earplugs I didn't have any problem sleeping through the noise :-).

The hotel room and bathroom were very large and clean, the bed was comfy. And the receptionist called us half an hour after arrival at the room to check if the room met our expectations. The main attraction during breakfast were the waffles you could bake yourself, furthermore they had great coffee, so breakfast was ok but rather basic.

As I said before, the hotel has a shuttle service that brings you from and to central station, but do make sure you catch the shuttle on time as the seats are limited (check departure times with the receptionist!).

The hotel offers free use of a computer in a separate room at the reception desk (you need your room badge to get in) and free use of some fitness training equipment.

When checking out I found personnel being less friendly compared to when we checked in. But overall I was happy to start our first four nights in the US in this hotel.

I was in town for a College Basketball game that was being hosted at Catholic University. I am not familiar with the area therefore was looking for a hotel in close proximity to the college. I will have to say my experience was less than desirable. The area is less than desirable and I would not recommend going out unattended. There were no wash clothes in room. There was no hot water it was Luke warm at best for showers. The "free breakfast" was a joke. It was overrun by other guests and the hostess could not keep up with the guests and keeping food available for all. The only positive was the room was clean . The shuttle left without us and the night clerk had to call him back. Overall, I would not recommend this hotel to anyone.

We booked 3 nights of an economy 2 Queens bedroom.
This hotel was much nicer than we expected after all.
At the time of booking, I knew that 30 people rated TERRIBLE, I was little scared of what's outcoming, but we decided to take a chance since it was very good deal, $90/night and
parking free + hot breakfast buffet!
My husband and I believe that this hotel doesn't deserve TERRIBLE at all.
I admit that their location is not convenient at all though.
Since we had our own vehicle there was no problem at all.
I highly recommend this hotel as long as you travel by car.

The room was very spacious, modern, clean and updated except for the door.
Nice hot breakfast with variety of stuff and pleasant staff.
Only 3 things that we didn't like about was their heavy & thick comforter and tiny pillow and
little bit of noise from train(it didn't bother much though) running every hour.
I recommend you to request the room on New York Avenue side but not on railway side.

We saved a lot staying at this hotel.
We would definitely like to stay this hotel again!