The highest floor in this hotel is the 9th floor, reserved for their "preferred guests". That floor is directly under the roof and it seems the entire floor vibrates to the tunes of the air handling system that must be mounted on top of that floor. I stayed in this property in FEB 2012 - I cannot tell if they had a mechanical failure or if this is the normal state of affairs, but one thing is sure: The entire floor is far too noisy. I asked to change rooms but none of the two rooms I inspected was really quiet. One room was simply noisier than the other.
Overall, the rooms are very small, somewhat run-down and with an absolutely unattractive and dull "decor". I cannot say anything particularly positive about this hotel.
In summary, I put a noise protector into my ears and made it through the night. I will definitely not come back to this property again.

While we only stayed for 2 nights, we had great service and a clean room. While we didn't have a great view since we had an interior room, it was completely quiet without any street noises getting through and that was more important to us.

This was my first time staying at the Four Points and I would definitely recommend it. I was most impressed by how quiet it was for being in D.C. I'm a fairly light sleeper, so Im used to being woken up by traffic when I travel to bigger cities - and I've had bad experiences with that in DC at other hotels, but this was perfect.
The staff was incredibly friendly and the room itself was very comfortable.
Next time I come back to DC, I'm definitely staying here again, and I've been recommending it to my friends.
I didn't get a chance to use the spa, so I couldn't rate that (maybe next time), but otherwise, a great place to stay.

I stay at this hotel a lot for business. They have really good rates and the staff here know me by my name. It's nice to walk in and get a smile and they already have my keys ready for my room. I read some of the previous reviews and I think people dont know how good and consistent this hotel is for downtown DC. Remember folks, hotel rooms in this city aren't fancy. You are supposed to be out at all the monuments and attractions. The revamped Internet works fine so for those that complained last month, I don't know what you were complaining about. There was a problem with it about a year ago when this hotel was owned by a different management company. They treat me well for an SPG Platnium with free breakfast and a ticket for a free drink at the bar. The restaurant isn't bad...it's not as good as when Corduroy was there but at least it has a restaurant. Brasserie Beck is right next door and DC Coast is a 3 block walk along with other restaurants. Yes, many places like subway are closed but remember, this area is like how Wall Street is in NYC-past 5pm there isnt a soul to be found. If you can walk, there are a lot of good places to eat or just jump in a cab or take the Metro.The bell staff are extremely helpful, especially Ronnie. He always looks out for the guests. For the rates, it's one of the more reasonably priced, solid hotels in DC and I will continue to visit this property.