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L'Hotel Akaroa – reviews, photos

75 Beach Road, Akaroa, New Zealand
Hotel amenities
L'Hotel Akaroa
Ranked #2 of 6 hotels in Akaroa
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    10
    8
    2
    0
    3
Date Rating
Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
“This is the worst accommodation we stayed at in New Zealand”
1 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

We were really looking forward to our weekend in Akaroa. Unfortunately this was completely ruined by our stay at L'Hotel. Our room was directly over the main bar and when we arrived a live band was playing. We were assured by staff that the bar would wind down at 22:30-23:00, which we would have found acceptable, although the noise levels were such that you could hardly watch tv in the room, let alone sleep. The bar actually closed at 01:30am at which time we were finally able to get some sleep. We have complained to the hotel twice and requested a refund on the room which we paid for on arrival. They have not even had the courtesy to respond to our complaint, let alone address the issue of noise levels. The customer service provided by L'Hotel is completely unacceptable. With regards to the room itself, the accommodation is described as 'boutique' with full kitchen facilities. The room we had was motel standard rather than boutique and the 'full kitchen facilities' were a two ring hob, one frying pan and a medium size saucepan. The two dinner plates provided were tiny. Even if you did manage to cook a meal for two people you would struggle to serve it! Having said that the views were great and if you're looking for somewhere to party away until the small hours this could be the place for you. If you're looking for somewhere quieter do not book into L'Hotel. We would also advise you not to pay upfront as you are unlikely to even get a response let alone your money back if you are not happy with the accommodation. This place really spoiled our stay at Akaroa.

Room Tip: Do not choose Room 1 if you want a good night's sleep!
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  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TheGreenDragon about L'Hotel Akaroa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novato
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Great choice.”
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

Stayed in Room 2. Fantastic location and view--right on the corner, and across from the main pier. We stayed here in the off season, so there were no problems with noise, but I could see how on a busy high season weekend, it might get a bit noisy, as there is a popular restaurant below. While we there, cigarette smoke easily wafted up to our balcony from the outdoor dining area below. Otherwise, the balcony was fabulous.

The room was comfortable, spacious, tastefully furnished, bright and cheery (lots of light pouring in from the balcony and skylight), with a decent mini kitchen: fridge, sink, stove top, toaster, dishes, and more.

The price was reasonable, a great value. if I were going back to Akaroa, i wouldn't stay anywhere else. However, if I were staying here during high season, i wouldn't fail to bring ear plugs.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask PassarinhoAzul about L'Hotel Akaroa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
“best restaurant, amazing hotel, great staff”
5 of 5 stars Reviewed 23 August 2011

myself and my wife visited Akaroa and stayed at L'hotel for 2 nights. It has by far the best views of the harbor and the restaurant food is excellent value - dinner menu very reasonable for fine dining in a relaxed pub type atmosphere. THankyou to Johnno who looked after us so well, the manager really went out of his way to help us with anything we asked. Friendly young staff and just a nice place to 'chill' for a few days.

Room Tip: room 3 was amazing...nice balcony overlooking the sea
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 255118MattA about L'Hotel Akaroa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“don't go here if you expect service”
1 of 5 stars Reviewed 19 July 2011

i went here for the restaurant, nit as a hotel.
rude, slovenly front of house staff who ignored my arrival while they had a chat wth mates. it actually got worse after this. the place was half empty - no wonder. but given the lack of patrons, one might have thought better service would have been given. there are other better restaurants in akaroa.

Stayed July 2011, travelled solo
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Ask reignbeau about L'Hotel Akaroa
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Dunfermline, Fife
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Fantastic hotel in a beautiful little town.”
5 of 5 stars Reviewed 20 June 2011
1
person found this review helpful

We couldn't believe our luck when we arrived in Akaroa after a long journey from Melbourne via Sydney without our luggage. It was like we had died and gone to heaven. L'Hotel is really fantastic with only four rooms on the upper floor with the restaurant on the ground floor. The room we had ( number 4 ) was a good size and very clean with a table and two chairs and kitchenette with microwave and everything you need to cook a meal. It had a nice bathroom and a very comfortable bed. We were situated on the side of the building but still had a view over the bay and harbour. It was lovely to sit on the balcony and watch things going on around the town and bay. The young couple who own the hotel are very pleasant and helpful. the food is excellent as well. Akaroa was our first place to stop in NZ and we are so lucky a friend recommended it to us after we had to cancel the hotel in Christchurch because of the Earthquake in February. It's a quiet peaceful place with a few nice shops and a great fish and chip shop. A fantastic experience we shall never forget.

Room Tip: I think rooms 2 and 3 possibly had better views.
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  • Stayed March 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CandDP about L'Hotel Akaroa
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L'Hotel Akaroa Also Known As

  • l Hotel Akaroa
Address: 75 Beach Road, Akaroa, New Zealand

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