This review comes after several days of concern following my reading of a negative review of the restaurant just last week. We had a booking for our family of 21 coming up and now, after eating there, we can only conclude that the previous reviewer was in another place entirely!
All the issues raised by Fred R were totally the opposite of our experience...
We walked in and were greeted by lovely, well-dressed staff, who were attentive and friendly throughout the afternoon. All of our service needs were met with professionalism and courtesy.
The buffet was fresh, tasty and full of great choices. There was a range of options across all courses, hot and cold foods, from a lovely soup, to a whole long buffet for sweets, cakes and desserts, all yummy and fresh.
There was also a chef available for freshly prepared pizzas, coming hot out of the oven...
Ranging in age from 10 to 83 years old - we all thoroughly enjoyed our meals and felt that the selections were great... We enjoyed the ambience of the place, it was clean, the tables were attractively set and there was plenty of room for our family member in a wheelchair, whose needs were particularly well met by the hotel.
I really don't know what may have been the problem - or not - on the day the previous reviewer visited the Esplanade, however, I can say that we are seasoned travellers all and regularly eat out and about... and we had a great family day, and would happily return to this buffet for another event!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC