My husband and I went to Restaurant Schuetzen for drinks on a beautiful evening. We were seated outdoors with a wonderful view of Staubbach Falls. With such a lovely setting, we decided to stay for dinner. Big mistake. My husband's mushroom fondue was OK. I ordered macaroni with beef, a meal that was featured on many restaurant menus in Lauterbrunnen. The version served here was uneatable (tasteless, overcooked macaroni and tough slivers of beef that tasted off.)
We both got mixed salads at the salad bar. The offerings were fine. Be aware that you cannot return for second helpings, so pile it on in the small bowl.
When we got our check, we noticed that we had been charged 3.50 Swiss francs (about $4.00) for a small pitcher of luke warm tap water. Many restaurants charge 1 - 2 francs for water if you don't order a drink. We felt ripped off. I had had a beer, plus the price for water was huge and not clearly stated on the menu.
My advice...sit outdoors and enjoy a beer. Then head elsewhere for dinner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 September 2012
We are sorry that you are not ok with our regulations! It's correct that our salad-bar is not a "all-you-can-eat"-buffet. I have a small plate and you can serve your self or you can order a big salad-plate, which cost's a little-bit more.
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It is correct that we charge CHF 3.50 for 50cl Water. It is not only tab-water because we cool it down. But it is correct that it get's warm after it's a while in the carafe. By the way: 20cl of water cost CHF 2.00 and 30cl cost CHF 2.50, 50cl CHF 3.50 and 1 lt costs CHF 5.00.
We know that in some countries this is different and in some countries you can get it for free. In most of the Restaurant in Switzerland though you have to pay for it. Water is not for free in Switzerland (A restaurant has to pay for the water it uses!) but more expensive for a restaurant in Switzerland than for a restaurant in your country are the higher salaries of the waiters than in your country and also the stricter law of cleanliness & safety etc.
But you are wright. If you want to drink water for free, Switzerland is a paradise, because you can drink the water from majority of the public tabs and also from some rivers! We hope you understand now a little bit better the system in Switzerland! :-)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC