This hotel presents itself as "luxurious first class hotel". However, we found many little details rather disappointing. We would expect the liquid soap container in our bathroom to be full; the envelope and notepaper in the welcome package to be clean and flat; the staff to be always friendly and helpful; the information in the materials in the welcome package to be up-to-date and accurate. We were very disappointed when we entered the swimming pool shortly after the opening time advertised in the brochure, only to be rudely thrown out by the staff who appeared twenty minutes later claiming that the opening hour is an hour later. Even if that was the case, they should have been more polite!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC