We were thrilled to get a huge room, as our friends had average sized to small rooms. However, every time I turned on the water to have a bath, it came out not only orange but with actual pieces of what looked like dirt. I ran it for awhile but it still came out dirty. A few hours later it was all right, but then a few hours after THAT it was dirty again! I told the girl at the desk, who scoffed at me and said "just run it longer." Then she turned and smirked at a young man she had been flirting with. Not good. Our friends in the small rooms did not have the problem, so we had to choose: huge room or clean water.
The location wasn't that hot as it was a 20 minute walk to the Old Town. However, there was some great architecture within a 1/4 mile radius of the hotel, not to mention a Wal-Mart type place 1/2 a mile to the left!
Breakfast was fine, as was the restaurant attached to the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 November 2011
Dear Sharonov!
First of all I would like to thank you about sharing your opinion about our hotel and giving the highest mark in sleep quality.
We are very sorry about your bad experiance in our hotel but unfortunately there is nothing we can do about water quality as it is connected with the central pipe system in the town. Although we are using our filter system local water pipes are very old and sometimes the colors are connected to the state of water pipes. You had the biggest room in our hotel which is used only for special occasions not so often, that could be the reason why there were still some residues left in the water pipes. Therefore you might have had this unpleasent experiance which we apologize for.
Thank you for your precious comment and we hope to welcome you again.
Best Regards,
Zane Jermacane
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC