The hotel positions itself as a 5 star hotel, however it has no more than 4 stars in my opinion.
The rooms are clean, but not that big as a 5 star hotel must have. Also, there is not enough space for luggage.
The location is very good (5 min. by walk from the Old city). The breakfast was also quite good. They have a good gym.
The service is good, but not excellent. Me and my colleague surprisenly had some additional ammounts in our invoices for the mini-bar consumption, although we even didn't touch those minibars. But this problem was clarified with receptionists, so I couldn't figure out whether that was a mistake or done on purpose (let's hope that was a mistake cause I don't have a direct evidence of the opposite).
Generally, the hotel was pretty good, but I assume that it is possible to find smth. better for that price in Riga.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 January 2012
Dear guest,
First of all thank you for choosing Radisson Blu Ridzene Hotel for your stay in Riga.
The guest opinion and comments are very important to us to provide and improve our service standards.
It is the aim of the Radisson Blu Ridzene Hotel to offer the best in guest service, accommodations and restaurants to satisfy the most discerning of our guests.
We are very sorry and apologizing if the provided service did not satisfy your expectations.
We would be very glad to have the opportunity to show that we can offer you an outstanding service during your next stay in Radisson Blu Ridzene Hotel.
We thank you again for the comments and suggestions and look forward to seeing you again during your stay in Riga in the near future.
With best regards,
Silards Valge
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
