When staying for one night I encountered several problems
- front desk told me when checking in that the room whould be ready at 4pm (later I learned that regular check in time is 2pm)
- I was given a "smoking" room though I had asked for non smoking. When I complained I got a new one. Strangely, there was no ashtray or any other indication that it was a "smoking" room. But it smelled.
- There were lots of hair in the bathtub. After I complained, both a cleaning lady and the head of houskeeping appeared and behaved as if this was a true cathastrophy that had never occurred before.. She asked me if I had noticed any other problems. I asked her to look if everything was ok. Later I noticed several other dirty places, e.g. the carpet, the washbasin, the hairdryer (see photos). The hairdryer was so dirty I did not dare to use it.
I feel that's really bad: Being shown problems and being unable or unable to solve them.
- At 2 am I woke up due to noise in the next room. Guests were just talking, no party. Apparently walls are very thin.
-when I asked for a transfer to the airport, it turned out that the limo service they offer as having very competitive prices as compared to a taxi is actually more than double the price.
-you have to look when the taxi is arriving by yourself outside; they do not ask the taxi driver to come in or tell you when it has arrived.
-breakfast ist sub-standard

This hotel is by no means a 5 star; it could be an acceptable 4-star if cleanlyness is improved.

we loved hotel telegraph, and everything about it, the design and location are the best attributes of this hotel, but few issues, we were there for 2 nights and on the second night there was a private function in the only restaurant of the hotel (which is a great restaurant with an amazing service) and that is fine but in -20 degree outside it is not easy to go out to have dinner so that was not so great, on other hand the Spa was under renovation and we were not informed until we arrived, i think great hotels should flag such information flagged on there websites. this is what make a difference between good hotels and great hotels.

I visited the Telegraaf once. The hotel is number 1 or 2 in Tallinn and my visit met all the expectations. Rooms are beautifully decorated and big. The Restaurant Chaikovsky has excellent food and the location in the center of Old Tallinn is as good as it can be.

The hotel is centrally located and a stones throw from the square. My friend and I stayed for 2 nights in January 2012. The hotel staff were amazingly helpful and courteous and truly know the meaning of customer service. The room was an exec room, very clean and well proportioned with comfortable twin beds and a well stocked mini bar. We even got to choose our own pillows! The turn down service with chocolates and a fresh bottle of water each night was a nice touch. The breakfast was an excellent buffet with a great choice of different foods for all palates. We had dinner in the restaurant which was exceptional. Amazing service and a very talented chef. We will definitely return.