Stayed there for Christmas with my family. Great location, close to all main attractions, nice rooms, good value for money. Only dissapointment that destroyed our mood was when we booked sauna and jacuzzi for 8 am in the morning and when we got there light in sauna did not work, water was cold and we realized it was left from previous guest, there were no proper curtains or blinds (problem for showering..). Jacuzzi is old and not working properly. So our one hour of relaxatn became one our of dissapointment. When we approached receptionist just to inform about it, she said that it is not true that water was cold neither from previous guest. Not a good way to handle complaint... I would stay there again but i will not book their sauna. It needs some good refurbishing.
- Reval Hotel Tallinn
