We made reservation for 1 double bed + 1 extra bed. The extra bed was child size.... our friend who is 195 cm could not fit. When we requested to bring a normal bed, receptionist told us that they don't have staff to do that at that time and offered another room. After I told her that I'd rather find another hotel, she finally found a guy to bring bed, he came in and requested my husbands help... And even made a comment about my husband and our friend not taking initiative to bring this bed... So here we are in 5 star hotel, not so cheep either... dragging our own bed.... the room also had cigaret smell although it wasn't smoking room. It also advertises as accessible for disabled people, but they do not have walk in showers or tubs for disabled people. there are also steps to go to breakfast restaurant.
- Conti Hotel Vilnius
