This is a freally nice hotel with a well thought out interior. The rooms are small and badly equipped for such an expensive hotel and the breakfast does not befit a 5 star hotel either. Very well located though with plenty of good sights and restaurants in the area round about.

It'd be a great place to stay while writing the next great novel.

We have been traveling several months a year for the last decade, so we have a good sense of what is expected of a true, 5 star “fine” hotel, regardless of region of the world. The Stikliai while nice, with some really good staff, does not meet those standards. Just because the hotel has played host to a number of famous people does not make it a great hotel.

I booked the Stikliai months in advance and asked for a quiet room on the top floor. Instead, we were given a room on a main cobblestone street where the car and people noise kept us awake on the weeknights – the weekend proved to be quieter.
Request a courtyard room if you plan on staying here.

The hotel has other shortcomings. We had a broken drain in the sink, reported it, but it was never fixed. There is no wireless in the guest rooms and the closet had those very inconvenient “I don’t trust you hangers” which we have never before found in truly fine hotels.

In addition, on top of the overpriced rooms for the Baltics, there is an extra charge to use the Sauna. In addition, has anyone reading this ever stayed at a 5 star hotel where the front desk will not change larger bills in to smaller bills – ever? They simply do not assist with change. So, if you’re there on a weekend and you only have big bills from the ATM, you’re stuck. Further, the printed information sheet in each room gave the name and address of two banks open on Saturday. Unfortunately, after spending more than an hour locating these banks, they were both closed – they are not open on Saturday at all. Amazingly, reception closes at 10:00 pm so if you need assistance after that, forget it.

There are also several relatively insignificant items that indicate this hotel is not truly a 5 star property. There is only one pencil in the rooms – no pens; the sitting chairs in our room were unsittable; no bottled water was provided even though the water in Vilnius can be questionable; and the bath towels were not much bigger than hand towels.

All of this became even more pronounced when we arrived at our hotel in Riga, Latvia. The Bergs, another 5 star hotel, was substantially less expensive, offered a beautiful room on the top floor with free, wireless internet in each room, water was provided daily, it had a beautiful large bathroom with two sinks, comfortable couch and chairs, normal hangers, pens and paper, nice towels, the hotel is set back from the road so it is much quieter, everything in the room worked as it should, reception is open 24 hours a day, and the staff, as it was at Stikliai, was fantastic..

If you need to make a choice between Riga and Vilnius, we would recommend Riga.

The Stikliai is a great oasis in the old town of Vilnius. It has a breathtaking dining room in a three-story atrium, a gorgeous winter garden room (glassed-in), and an incredible breakfast in its beautiful breakfast dining room. Flowers are amazing. Fabrics in the rooms gorgeous. The location is in the heart of what was once the Jewish ghetto, which of course is now simply a part of the old town center. It is on one of the many cobblestoned, winding streets. Very walkable to everything.