My agent booked this for me. I arrived into Kaunas about 9pm on the Ryanair and it is about 10 minutes from the airport, on the way into the city. The guy on the front desk was surly and disinterested. I got to my room which was in a dark hallway and there was no automatic light and no lightswitch, so I was fumbling around. The room was quite big but very worn. The bed was uncomfortable. The bathroom was clean. I ate in the restaurant as it was late. Not nice at all, poor food and poor service. A very poor selection of TV channels - no Champions League coverage on quarter final night. Also there was music blaring from the gym downstairs and I had to ring down to get them to turn it off, which they did. The internet connection did not work. Looking out of the window in the morning was like looking at a demolition site, just a mass of rubble, and a semi-swamp with some tin shacks on it. The only benefit was it was around the corner from my customer. I would not stay here again. Lithuania is on the up, and there are better hotels than this. I don't blame my agent, as she comes from Vilnius and just booked it for me on the internet.
- Hermis Hotel Kaunas
