Wee booked two double rooms via an agency for a little reduced price. The booking did bnot appear on the computer of the receptionist, but they gave us the rooms for the reduced price anyway and gave us a room upgrade for the inconvinience. The receptionist was very helpful and polite and the same applies for all the staff of the hotel.
The hotel is located in central Heviz, good location, close to the lake.
The wellness section is nice, water temperature was perfect for children too. They have inside and outside pools, some of them with thermal water.
Breakfast variety and quality was good, restaurant was pretty crowded but no problem for seating.
Rooms are nice, beds are very-very comfortable.
You can park your car on the street but you have to pay a lot or use the hotel garage which is also expensive but at least safe, cheaper then the street parking and you do not have to worry of the maximized parking period applicable on the street. On the other hand I hate when hotels charge for parking.
