The staff were great and very helpful with recommendations. They were accomodating to our requests. The room was nice, although I was disappointed that they didn't have hair conditioner among their amenities. They have free wi-fi in the rooms, but the signal kept dropping. I still appreciated having free wi-fi access though! The spa area is set up for just a few people at a time, but when I used it, there was no one else there. (That was nice!). I think they have one of the best breakfast buffets of any hotel I've seen! They had a great selection of food and breads. The bed wasn't as comfortable as I would have liked, and the pillows were flat, but the staff were nice enough to bring me extra pillows. I think most rooms have a balcony (great refrigerator if you are there in the winter), my balcony overlooked the glass covered hotel dining room below). The hotel is about 6-7 blocks from the Parliament, I thought it would be closer. Anywhere you wanted to go (i.e. to the Opera house, or to catch the Metro) was a minimum of 6-7 blocks. I didn't mind too much, at least it wasn't rainy, just wet and cold.
Room Tip: Maybe a room on the lower floors would have better Wi-fi access if that is important to you?
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC