I was tempted not to give this hotel any rating at all, but I decided that the food in the Restaurant was half decent, even though we were waiting an hour.
The rooms are small and cramped. The bathrooms are tiny and cramped. The shower dribbles out water and one only has enough room to step out of the shower, not enough room to even dry ones self. even brushing your teeth is difficult as one foot basically has to be out the door. The beds were comfortable and the location was great for us as we were attending the Sziget festival down the road.
The hotel has a very eerie feel to it. The lifts are old and feel like they are about to break down any minute. A random guy (never knew what he did)
The staff were ok, except one lady at reception who was no use at all. She did have perfect english. I had an emergency and needed to go to the hospital. The lady told the taxi man the situation. I assumed that she told him to bring me to the hospital, but we ended up stranded in an old persons home and 15 euro short.
We finally got to the hospital a & E and while we were there, our hotel room got robbed. A considerable amount of money was taken from our room ( as there was no safe in the room, we had no other option but to hide our valuable). The purse that contained the money was hidden deep in a rucksack. We complained to the lady at reception and again she was useless. we asked her to ring the police but she didn't. she finally showded us on a map where the police station was. Before we left, we left s trap to ensure that it was actually staff members or maids that had stolen from our room. We left an empty purse on the bed, with a pen marking its exact position as well as a hair covering it. (James Bond Style) and we took a picture. when we arrived back later in the day, the purse was open and in a different position to how we left it, even though nothing else surrounding it on the bed had been moved.
All in all, this hotel was one of the worst experiences of my life. If you want to get robbed and sent to a nursing home rather than a&e, then this is the hotel for you.
- Hunor Hotel Budapest
