So we were very excited about this hotel based on the location and photos. When we arrived, it was hard to find a place to park and offload our bags (the small area in the front was taken up by cabs). After a little questionable parking (figured it would only be short term, so....) we got in for check in. THe bell boy was fantastic, friendly and helpful, not something I can say for the two men behind the desk. They were not UN-helpful, per se, but weren't exactly welcoming either. Our room was nice, clean and comfortable with a good balcony. Downside is the street below was very noisy and, even on the 5th floor in a deluxe room, there was plenty of noise. The bathroom was nice and big, though the half glass door shower is not my favorite since it makes a mess. Also, the TV system was difficult to use and the movie selection was tow older movies and some "adult entertainment". We tried breakfast the next morning and while, again, not bad, wasn't worth the $18 a person given the bakery next door and plenty of cafes around.
OK, so I know that sounds less than desirable. What makes this hotel worth while is the location. It is very close to great sights, the subway (though we walked and didn't use it) and plenty to do, see and dine.
For location and price, I'd recommend this hotel. It is comfortable, but I think better service and some soundproofing would have made it worth its 4 star rating.
Otherwise, Budapest is great and be sure to wander the Vaci and, if you can, see the Christmas market.
Oh, final note. Internet there was not good. The hotel's partner service did not work and the desk wasn't much help. We were able to get an open signal from nearby, but it was weak and unreliable. This is a bummer if you are technologically dependent like we can be.
Room Tip: Get one away from the street and bring a book since the wireless and TV are not very good.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 January 2012
Dear Krisjand!
Thank you for staying at Danubius Hotel Astoria and for taking the time to write a review. I am happy to read that you were so excited about our Hotel and that you found our bell boy fantastic and helpful. I am sorry about your oppinion about the front desk staff, most of the time they are very helpful and welcoming, friendly and smiling, but they are also just human, sometimes they can get tired too, but they try to do their best all the time. I am glad that you found your room nice, clean and comfortable with a good balcony and that you also liked your nice big bathroom. I am sorry about the noise, this is because the hotel is located in the centre of Budapest but we try to minimize the noise with the soundproof windows in all of our rooms. I am also sorry that you were not fully satisfied with our breakfast, I think we have a really great choice with many pasteries, hot and cold dishes, fruits, cakes, diet dishes, a wide selection of cheese, ham, eggs, cornflakes, juices, teas, coffees, yoghurts. But of course you are free to choose other options as well nearby, that is also one advantage of the central location, but it is more comfortable to eat right in the hotel where you don’t have to wait for your order, just take a plate and eat what you desire:). It is nice to read how much you liked our central location, there are indeed plenty to do, see and dine, and it is also worth to take a walk. I also suggest to take a moment and stop sometimes and look up on the buildings, you can see how stunning they are.
Thank you for your review, we always try to make our services better, and our guests more and more satisfied.
I hope we can welcome you again in our hotel.
Kind regards,
Orsolya Stiller
Sales Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC